Optimize Sales with Us

12 CRMs for Online Stores: How to Choose

How to Choose a CRM: Top 12 Tips for Your Business

Optimize Sales with Us

1

LP-CRM

LP-CRM: a powerful CRM for product business, e-commerce, and services. Automate sales, manage customers, and increase your online business efficiency. The ideal solution for online stores striving for growth.

Main Benefits

  • Sales will grow. Increase sales volume through effective customer base and lead management.
  • Warehouse management. Control inventory, optimize procurement, and avoid shortages.
  • Sales analytics. Make informed decisions based on real data about your campaign performance.
  • Integration with services. Combine various tools for comprehensive business management and work automation.

Feature Set

  • Best CRM for e-commerce
  • Choose CRM easily!
  • LP-CRM: your success
  • CRM for product business
  • Sales optimization with LP-CRM
LP-CRM
2

Binotel SmartCRM

Binotel SmartCRM: a complete 360° customer card, deep analytics, and convenient task management. Integrates with Binotel PBX, providing a comprehensive solution for your online store. Optimize sales and service!

Main Benefits

  • 360° customer card. See the entire history of interaction with the client in one place.
  • Sales analytics. Make data-driven decisions, track performance.
  • Task management. Organize team work and never forget important tasks.
  • PBX integration. Connect your phone number for automatic call recording and lead creation.

Feature Set

  • CRM choice for E-commerce
  • Binotel SmartCRM: all info
  • 360° customer card
  • Analytics and tasks
  • PBX integration
Binotel SmartCRM
3

Less Annoying CRM

Less Annoying CRM: an extremely simple CRM built for small businesses. No unnecessary features, just what is truly needed for effective management of your online store's sales and clients. Focus on growth, not complexity.

Main Benefits

  • Ease of integration. Easily integrates with your online store, without requiring deep technical knowledge.
  • Sales growth. Systematize customer interactions and increase the number of successful deals.
  • Affordable price. An effective solution for businesses that does not require large expenses.
  • Centralized data. All customer and order data in one place for convenient management.

Feature Set

  • CRM choice for e-commerce
  • Easy start for a store
  • Less Annoying CRM: simplicity
  • CRM for small business
  • No unnecessary features
Less Annoying CRM
4

Close

Close: CRM that optimizes the sales department's work. Ideal for online stores where active calls and effective email series are important. Increase conversion and customer loyalty.

Main Benefits

  • Sales increase. Focus your efforts on customers who bring the most income and optimize communication.
  • Convenient management. Effectively track customer interactions through calls and emails.
  • Loyalty growth. Build stronger relationships through personalized communication.
  • Effective calls. Maximize the effectiveness of every customer conversation.

Feature Set

  • How to choose a CRM
  • CRM for an online store
  • Close CRM
  • Email marketing
  • Calls in CRM
Close
5

Apptivo

Apptivo: a comprehensive suite of business applications with a powerful CRM core, ideal for SMBs. Optimize sales, marketing, and customer management for your online store. Easily scale your business with Apptivo!

Main Benefits

  • Integrated tools. Everything in one place: from accounting to marketing, simplifying business management.
  • Scalability. Grow with Apptivo, expanding functionality to meet business needs.
  • Customization flexibility. Adapt the CRM to the unique processes of your online store.
  • User-friendly interface. Easy to learn and use, even for beginners.

Feature Set

  • CRM for e-commerce
  • Apptivo: SMB CRM
  • Tips for choosing CRM
  • Comprehensive business applications
  • Apptivo for small business
Apptivo
6

KeyCRM

KeyCRM: Ukrainian CRM for your online store! Consolidate orders from all channels, manage communications, optimize inventory, and analyze sales. Your key to efficiency!

Main Benefits

  • Single Window. Manage orders from all channels in one interface, without losing a single client.
  • Automation. Save time by automating routine operations and processes.
  • Convenient Communication. Communicate directly with clients, without needing to switch between messengers.
  • Analyze Sales. Get reports and understand your business's effectiveness for growth.

Feature Set

  • CRM for e-commerce
  • Sales Optimization
  • KeyCRM: Unified Platform
  • Manage Business Easily
  • CRM for Ukraine
KeyCRM
7

Salesforce Sales Cloud

Salesforce Sales Cloud: your leading CRM for building powerful sales funnels and deep analytics. Optimize your team's work, increase conversions, and make informed decisions for your online store. Maximum efficiency for your business!

Main Benefits

  • Ideal funnels. Create effective customer interaction chains.
  • Deep analytics. Make decisions based on accurate sales data.
  • Business scaling. The system grows with your ambitions.
  • Customer management. Build strong relationships with every customer.

Feature Set

  • CRM for e-commerce
  • Sales optimization
  • Funnel automation
  • Sales analytics
  • Salesforce Sales Cloud
Salesforce Sales Cloud
8

OneBox OS

OneBox OS: Integrated CRM/ERP for online stores. Automate processes, manage inventory, telephony, and documents in one place. Choose OneBox to optimize your business and increase sales!

Main Benefits

  • Efficient Management. Control all operations in one place, optimizing workflows.
  • Scalability. The system grows with your business, adapting to new challenges.
  • Integration. Integrate telephony, inventory, and document management for complete control.
  • Sales Analytics. Make informed decisions with detailed performance analysis.

Feature Set

  • CRM for e-commerce: choice
  • OneBox: CRM/ERP
  • CRM selection: advice
  • OneBox: versatility
  • CRM for business
OneBox OS
9

Bitrix24

Bitrix24: A comprehensive solution for online stores. CRM for sales, a contact center, and project management tools in one place. Optimize business processes, improve customer communication, and increase team efficiency.

Main Benefits

  • Unified space. Unite sales, communications, and projects for effective management.
  • Scalability. Suitable for businesses of any size, from startups to large companies.
  • Integration. Connect all your tools for seamless operation.
  • Sales analytics. Make informed decisions with detailed reports.

Feature Set

  • CRM for e-commerce
  • Choosing a CRM: tips
  • Bitrix24: CRM + workspace
  • Sales, clients, projects
  • Everything for business success
Bitrix24
10

SugarCRM

SugarCRM - a flexible CRM with an open architecture, ideal for B2B sales. Allows you to customize processes to the needs of your online store, optimizing customer interaction and increasing sales efficiency.

Main Benefits

  • Open architecture. Adapt SugarCRM to your unique business needs.
  • Scalability. Your company's growth is not limited by CRM capabilities.
  • Full control. Own code and data for maximum security.
  • B2B orientation. Effective management of complex sales and interactions.

Feature Set

  • CRM for e-commerce
  • SugarCRM B2B
  • Open architecture
  • Flexible solution
  • Professional choice
SugarCRM
11

Zoho CRM

Zoho CRM: a cloud solution for sales, marketing, and service automation. It's ideal for online stores, helping to manage clients effectively, optimize processes, and increase profits. Try Zoho CRM to strengthen your business!

Main Benefits

  • Integrated modules. All in one: sales, marketing, service.
  • Flexibility of settings. Adapt the system to your business needs.
  • Sales analytics. Make informed decisions based on data.
  • Customer experience. Increase customer loyalty through personalized service.

Feature Set

  • CRM selection for e-commerce
  • Zoho CRM: sales, marketing
  • Business automation
  • Online store efficiency
  • Cloud solutions for business
Zoho CRM
12

Vtiger CRM

Vtiger CRM: a versatile platform for sales, marketing, and technical support. Optimize customer interactions, automate processes, and increase the efficiency of your online store with a single solution.

Main Benefits

  • A single platform. Integrated Sales, Marketing, and Help Desk for complete business control.
  • Sales growth. Optimize the work of the sales department for maximum conversion.
  • Increased loyalty. Provide excellent customer service at all stages of interaction.
  • Business analytics. Make informed decisions thanks to detailed reports.

Feature Set

  • Choosing a CRM for e-commerce
  • Vtiger: Sales, Marketing, Help Desk
  • Sales optimization
  • Marketing automation
  • Customer support
Vtiger CRM

Feature Comparison Table

# Business Management System Industry Applications What's Included in the System Free Access Starting Price
1LP-CRMProduct business, e-commerce, servicesSales automation, customer management, efficiency improvementFree version up to 50 orders per monthfrom $9/month
2Binotel SmartCRMOnline stores, sales departments, support services360° card, analytics, task management-from 399 UAH/month per employee
3Less Annoying CRMSmall business, online stores, salesSimplicity, efficiency, customers30-day trial$19/month per user
4CloseOnline stores, sales departments, B2CCRM, online stores, sales14-day trialfrom $49/mo per user
5ApptivoSMBs, online stores, retailCRM, sales, marketingFree trialfrom $15/month per user (annual payment) or $20/month monthly
6KeyCRMOnline stores, marketplaces, dropshippersChannel Integration, Communication, Inventory14-day Trialfrom $19/mo
7Salesforce Sales CloudeCommerce, B2B, SaaSSales funnels, analytics, optimization30-day trialfrom $25/mo per user
8OneBox OSOnline stores, eCommerce, small businessesCRM, ERP, AutomationSome applications are freefrom $1.99/mo (per 1000 records)
9Bitrix24Small, medium businesses, startupsCRM, contact center, projectsFree planfrom $61/month (5 users)
10SugarCRMB2B companies, online stores, medium and large businessesFlexibility, customization, B2BFree trialfrom $49/mo per user
11Zoho CRMOnline stores, small and medium businessesSales, marketing, service automationFree plan (up to 3 users)from $20/month per user
12Vtiger CRMOnline stores, small and medium businesses, growing companiesSales, marketing, support15-day trialfrom $15/mo per user

FAQ

It is a tool for managing customer interactions, sales and marketing automation.
It is important to pay attention to order management, customer database, email marketing, analytics.
Consider the team size, sales volume, and necessary integrations.
Yes, compatibility with payment systems, website, and messengers is key.
There are many solutions, from simple to complex, suitable for various businesses.