Manage Your Business Effectively

22 CRM Systems for Travel Agencies: A Ranking

Best CRM for Travel Agencies: Choose Your Ideal System

Manage Your Business Effectively

1

LP-CRM

LP-CRM: Your ideal CRM for product business, e-commerce and services! Optimize sales, manage clients and increase efficiency. Ideal for travel agencies, thanks to a user-friendly interface and powerful functionality.

Merits

  • Sales growth. Increase revenue through effective customer and deal management.
  • Work organization. Structure all customer and request data in one place.
  • Convenient management. Intuitive interface for quick team adaptation.
  • Business analytics. Get valuable information for making informed decisions.

Our Functions

  • Best CRM for tourists
  • LP-CRM: CRM for trade
  • LP-CRM: E-commerce solution
  • LP-CRM: CRM for services
  • LP-CRM: Universal CRM
LP-CRM
2

Insightly

Insightly: Comprehensive solution for SMBs. CRM, project management, and powerful integrations. Streamline operations, boost sales, and effectively manage all aspects of your business. Ideal for travel agencies!

Merits

  • Customer Management. Increase customer loyalty and personalize offers.
  • Deal Tracking. Visualize the customer journey and close more sales.
  • Reports & Analytics. Make informed decisions based on data.
  • Integrations with Other Services. Connect Insightly with your favorite tools for comprehensive management.

Our Functions

  • Best CRM for Tourism
  • CRM for Tour Operators
  • CRM for Agencies
  • Insightly CRM
  • SMB CRM
Insightly
3

Copper

Copper - A CRM that integrates with Google Workspace. Optimize sales and collaboration in your travel agency, managed from Gmail. Convenient, powerful, indispensable.

Merits

  • Integration with Gmail. Your data and communications in one place, automatic contact creation.
  • Work optimization. Centralized customer and deal management for efficiency.
  • Team convenience. Work in the familiar Google Workspace environment.
  • Full control. Track all stages of customer interaction in real-time.

Our Functions

  • Best CRM for the travel business
  • CRM for Google Workspace
  • Integration with Gmail
  • Copper CRM
  • Effective marketing
Copper
4

Salesforce Sales Cloud

Salesforce Sales Cloud: the leading CRM for the tourism business! Build effective sales funnels, automate processes, and get deep analytics for the growth of your travel agency. Maximize profits with the best CRM.

Merits

  • Sales optimization. Maximize deal success with a powerful CRM.
  • Detailed analytics. Make informed decisions based on data.
  • Scalability. Grow your business with a reliable partner.
  • Customer management. Build strong relationships with every customer.

Our Functions

  • CRM for tour operators
  • Effective tour sales
  • Business automation
  • Sales growth
  • Salesforce: CRM leader
Salesforce Sales Cloud
5

Apptivo

Apptivo is a powerful suite of business applications with a CRM core, ideal for SMBs. Optimize sales, manage clients, and simplify processes in your travel agency with a single platform. Maximum efficiency for your business growth!

Merits

  • Client Organization. Store all tourist information and their trips in one place.
  • Deal Management. Track leads and close deals successfully.
  • Tool Integration. Combine CRM with other essential business functions.
  • Reporting and Analytics. Gain valuable insights for effective decision-making.

Our Functions

  • Top CRM for Travel Agencies
  • Apptivo: CRM for SMBs
  • Travel Agency Workflow Optimization
  • All-in-One Business Platform
  • CRM That Grows With You
Apptivo
6

Agile CRM

Agile CRM: your all-in-one tool for travel agencies! Combines sales, marketing, and service in one interface. Efficiently manage clients, automate processes, and increase loyalty. Optimize your business operations with Agile CRM!

Merits

  • Sales Growth. Increase profit from each client through effective deal management.
  • Effective Marketing. Attract new clients and retain existing ones with personalized campaigns.
  • Excellent Service. Provide an exceptional service experience that meets every traveler's needs.
  • Unified Interface. Manage all aspects of your business - from inquiries to bookings - in one place.

Our Functions

  • CRM for Tourism
  • Sales Optimization
  • Marketing and Service
  • Unified Interface
  • Agile CRM: All-in-One
Agile CRM
7

KeepinCRM

KeepinCRM: your simple CRM for SMBs! Manage clients, tasks, deals, inventory, and finances in one place. Perfect for travel agencies to optimize operations and increase sales. Easy, effective, affordable!

Merits

  • Convenient client management. Keep all client data in one place, improving service.
  • Task planning. Organize your workflow, not missing any important event.
  • Deal management. Track all sales stages, from first contact to deal closing.
  • Financial accounting. Control income and expenses, optimizing business profitability.

Our Functions

  • CRM for tourism
  • Organize tours
  • KeepinCRM
  • Simple CRM for business
  • Everything for SMB
KeepinCRM
8

NetHunt CRM

NetHunt CRM: Your ideal tour management tool right in Gmail. Attract leads, optimize sales funnels, and automate routine tasks. Everything a travel agency needs to sell more without leaving their inbox.

Merits

  • Gmail integration. Manage leads and deals directly from your inbox. NetHunt CRM organizes everything without leaving Gmail.
  • Lead generation. Easily capture and track potential clients, turning them into loyal tourists.
  • Sales funnels. Visualize and optimize the customer journey from initial contact to tour booking.
  • Reply automation. Save time by automating routine communications with clients and staff.

Our Functions

  • CRM for tourism
  • CRM in Gmail
  • Lead management
  • Sales funnels
  • Mail automation
NetHunt CRM
9

Pipedrive

Pipedrive: CRM that will help your travel agency turn potential clients into loyal travelers. Visualize deals, optimize the sales process, and increase conversion with an intuitive interface. Pipedrive is your key to success in the tourism business.

Merits

  • Visual pipeline. Manage every deal visually, see progress, and focus on what matters most.
  • Sales under control. Detailed analytics and reporting will help optimize the tour sales process.
  • Growth of conversion. The tool is designed to help close more deals with every client.
  • Convenient customer management. Centrally store all information about tourists and their requests.

Our Functions

  • The best CRM for tourism
  • Increases sales
  • Visual pipeline
  • Deal conversion
  • Pipedrive for tourism
Pipedrive
10

Odoo CRM

Odoo CRM: a powerful CRM module within the Odoo ERP system. Ideal for travel agencies, it optimizes sales, customer management, and marketing campaigns. Everything you need for your business success in one solution.

Merits

  • Integration with ERP. Complete business management in one system.
  • Flexibility of settings. Adapt Odoo CRM to your company's unique needs.
  • User-friendly interface. Easy to learn and effectively used by staff.
  • Scalability. The solution grows with your travel business.

Our Functions

  • Best CRM for tourism
  • Odoo CRM: powerful ERP
  • Manage clients effectively
  • Automation of tour sales
  • Unified system for business
Odoo CRM
11

Streak CRM

Streak CRM: CRM right in your Gmail! Organize customer interactions, track deals, and automate processes with flexible pipelines. Ideal for travel agencies that value efficiency and convenience.

Merits

  • Gmail integration. Manage clients and deals directly from your inbox, without switching between tabs.
  • Flexible pipelines. Customize workflows to the unique needs of your business.
  • Data centralization. All customer and deal information is stored in one accessible place.
  • Efficient management. Track the progress of each deal and improve customer service.

Our Functions

  • Best CRM for the travel business
  • CRM in Gmail for tours
  • Custom pipelines for tours
  • Streak CRM: travel business + Gmail
  • Optimization of travel agency work
Streak CRM
12

Freshworks CRM (Freshsales)

A powerful CRM for travel agencies! Built-in telephony, email marketing, and an AI assistant will help optimize operations, improve customer communication, and increase sales. Intuitive interface, flexible settings.

Merits

  • Integrated telephony. Customer calls and notes are stored in one place, improving communication.
  • Email marketing. Send personalized offers to clients directly from the CRM.
  • AI assistant. Automates routine tasks, provides tips, and frees up time for growth.
  • Data centralization. All information about clients, deals, and communications is gathered in one accessible place.

Our Functions

  • CRM for tourism
  • Freshworks CRM
  • telephony
  • email
  • AI assistant
Freshworks CRM (Freshsales)
13

amoCRM

amoCRM: A CRM with a messenger focus for the tourism business. Create chat funnels, automate communication with clients via bots, and conduct omnichannel dialogues in one place. Increase sales and improve service.

Merits

  • Chat funnels. Automate customer communication, increasing conversion.
  • Omnichannel. Communicate with tourists in a way that is convenient for them in one window.
  • Bots for tourism. Automatically answer typical questions and collect applications 24/7.
  • Personalization. Analyze customer preferences and offer ideal tours.

Our Functions

  • Best CRM for tourism business
  • amoCRM: chat funnels
  • Bots for customer engagement
  • Omnichannel for travel agencies
  • User-friendly CRM for tourism
amoCRM
14

SalesDrive

SalesDrive: CRM solution for successful online stores. Convenient integrations with marketplaces, delivery services and payment systems, inventory management. Optimize sales and business processes of your online business!

Merits

  • Mastery in tourism. Optimize work with clients and tours.
  • Convenient management. Manage all booking and payment operations.
  • Flexibility of integrations. Connect any necessary services for business.
  • Reporting and analytics. Evaluate sales performance and improve strategies.

Our Functions

  • Ideal CRM for tour business
  • Optimize tour sales
  • SalesDrive: CRM for eCommerce
  • Full eCommerce cycle
  • eCommerce sales automation
SalesDrive
15

Close

Close: CRM for the tourism business! Automate calls and email campaigns to close more deals. Efficient management of clients, deals, and communications for maximum growth of your travel agency.

Merits

  • Non-stop calls. Increase your chances of success with integrated calls.
  • Email magic. Automate client communication through email series.
  • Team hub. Unite all managers in a single workspace.
  • Convenient reporting. Evaluate work efficiency and improve sales strategies.

Our Functions

  • Best CRM for tourism
  • User-friendly CRM interface
  • CRM for the tourism business
  • Close: CRM for sales
  • Close: email series for clients
Close
16

HubSpot CRM

HubSpot CRM: Free CRM core with integrated marketing, sales, and support. Ideal for travel agencies aiming to optimize operations and increase sales.

Merits

  • Unified Platform. Marketing, sales, and support in one place for complete control.
  • Free. Start effectively managing clients without upfront costs.
  • Integration. Connect all communication channels with clients.
  • Scalability. Grow your business with a CRM that grows with you.

Our Functions

  • Best CRM for Tourism
  • HubSpot CRM
  • Free CRM Core
  • Marketing, Sales, Support
  • All in One Platform
HubSpot CRM
17

Capsule CRM

Capsule CRM: a light and intuitive tool for managing contacts, deals, and projects. An ideal solution for travel agencies seeking to optimize customer interactions and increase sales efficiency.

Merits

  • Simple customer management. Easily add, search, and segment contacts for personalized service.
  • Deal tracking. Visually control all sales stages, without missing any detail.
  • Project organization. Structure workflows, track task completion, and collaborate effectively.
  • Intuitive interface. Get started immediately, without lengthy training or complex setups.

Our Functions

  • The ideal CRM for tourism
  • Maximum efficiency for tour operators
  • Capsule CRM: easy management
  • Simple CRM for business
  • Deals, projects, contacts: everything here
Capsule CRM
18

Zoho CRM

Zoho CRM: a cloud-based CRM for travel agencies that automates sales, marketing, and service. Increase efficiency, improve customer experience, and scale your business with a reliable customer relationship management tool.

Merits

  • Full control. Manage sales, marketing, and service in one place.
  • Sales growth. Optimize team performance and increase revenue.
  • Service improvement. Provide customers with an exceptional service experience.
  • Effective marketing. Attract more clients and increase loyalty.

Our Functions

  • Best CRM for the travel business
  • Zoho CRM: sales, marketing
  • Automate tour sales
  • Cloud CRM for tour operators
  • Zoho CRM: service and marketing
Zoho CRM
19

KeyCRM

KeyCRM: Ukrainian CRM for tour operators! Manage orders from all channels, optimize communications, control inventory, and analyze results. All for your success.

Merits

  • Unified management center. Collect all orders and communications from different channels in one place, optimizing the workflow.
  • Convenient client management. Store the entire interaction history with each client, improving service and personalization.
  • Financial control. Track income and expenses, having a complete picture of the company's financial status.
  • Sales analytics. Get detailed reports for making informed decisions and business development.

Our Functions

  • Professional CRM for tourism
  • Convenient application management
  • Process automation
  • Reliable Ukrainian development
  • Key to the success of the tour business
KeyCRM
20

Nutshell

Nutshell: Simple CRM and email marketing for B2B. Optimize sales, manage clients and increase the efficiency of your travel agency thanks to an intuitive interface and powerful Nutshell features.

Merits

  • Sales growth. Manage leads and deals effectively.
  • Efficient management. Organize team work without chaos.
  • Ease of implementation. Start working with CRM today.
  • Email marketing. Engage customers with powerful campaigns.

Our Functions

  • CRM for tourism: choice
  • Client organization
  • Marketing for tours
  • Nutshell: CRM for B2B
  • Simple email marketing
Nutshell
21

Creatio (Sales)

Creatio (Sales) - is a powerful low-code CRM platform with advanced process automation. It's ideal for travel agencies looking to optimize sales, improve customer service, and scale their business. Build unique processes and manage customer interactions without code.

Merits

  • Tour Automation. Optimize the entire customer lifecycle, from the initial inquiry to booking.
  • Flexibility. Customize the platform to your business's unique needs.
  • Integration. Unify all tools into a single ecosystem for efficient management.
  • Process Power. Manage complex workflows without code, optimizing operations.

Our Functions

  • The Key to Your Travel Agency's Success
  • Optimization of Tourist Services Sales
  • Creatio: CRM for Travel Agencies
  • Easy Management of Clients and Tours
  • Automation of Travel Agency Business Processes
Creatio (Sales)
22

OneBox OS

OneBox OS: a powerful CRM/ERP for your travel agency! Optimize processes, integrate telephony, manage inventory and documents in a single solution. Maximum efficiency for your business.

Merits

  • Customer management. Systematize information about each tourist for personalized service.
  • Sales automation. Speed up the booking process and optimize workflow with applications.
  • Telephony integration. Communicate comfortably with clients and log calls directly in the system.
  • Tour analytics. Get a complete picture of sales and the effectiveness of your offers.

Our Functions

  • CRM for tourism
  • Automate your tour business
  • OneBox: CRM/ERP
  • Sales management
  • All in one solution
OneBox OS

Feature Table

# Business Tool For Which Companies Main Capabilities Testing Period Starting Price
1LP-CRMProduct business, e-commerce, servicesCustomer management, sales optimization, e-commerceFree version up to 50 orders per monthfrom $9/month
2InsightlySMB, Travel AgenciesCRM, Projects, Integrations14-Day TrialFrom $29/mo per user
3CopperTravel agencies, small businessGmail integration, sales optimization, collaboration14-day trialfrom $29/mo per user
4Salesforce Sales CloudTravel agencies, tourism companies, hotelsSales funnels, automation, analytics30-day trialfrom $25/mo per user
5ApptivoSMBs, Travel Agencies, Business GrowthCRM, Sales, ClientsFree Trialfrom $15/mo per user (annual billing) or $20/mo monthly
6Agile CRMTravel agencies, Tourism companiesSales, Marketing, ServiceFree Plan (up to 10 users)from $8.99/mo per user
7KeepinCRMSMB, travel agenciesClient management, tasks, deals7 days trialfrom 290 UAH/user/month
8NetHunt CRMTravel agencies, tour sales managersTour management, lead generation, automation14-day trialfrom $24/mo per user
9PipedriveTravel agencies, travel agentsDeal visualization, sales optimization, conversion growth14-day trialfrom $14.90/mo per user
10Odoo CRMTravel agencies, small and medium-sized businessesSales management, customer base, marketing campaignsOne App Free (CRM for free)from €24.90/month per user
11Streak CRMTravel agencies, small businesses, startupsOrganization, deals, automationFree planfrom $59/mo per user
12Freshworks CRM (Freshsales)Travel agencies, travel, tourismTelephony, email marketing, AI assistantFree planfrom $9/month per user
13amoCRMTourism business, agencies, hotelsChat funnels, automation, omnichannel14-day trialfrom $15/month per user
14SalesDriveOnline stores, marketplaces, online businessIntegrations, inventory, optimizationTest 14 daysfrom 349 UAH/month
15CloseTravel agencies, tour operators, tourism companiesCall automation, Email campaigns, Client management14-day trialfrom $49/mo per user
16HubSpot CRMTravel Agencies, Small BusinessesMarketing, Sales, SupportFree Planfrom $20/mo per user
17Capsule CRMTravel agencies, small businessesContact, deal, project managementFree planfrom $18/mo per user
18Zoho CRMTravel agencies, tour operatorsSales, marketing, service automationFree plan (up to 3 users)from $20/month per user
19KeyCRMTour operators, travel agenciesOrder management, communication optimization, results analysisTest for 14 daysfrom $19/month
20NutshellB2B, services, travel agenciesCRM, email marketing, sales optimization14-day trialfrom $16/month per user
21Creatio (Sales)Travel agencies, sales optimization, service improvementLow-code CRM, process automation, sales optimizationFree TrialPrice upon request
22OneBox OSTravel agencies, tour operators, operatorsCRM, ERP, optimizationSome applications are freefrom $1.99/mo (per 1000 records)

Common Questions

Systems that optimize work with clients and bookings
Pay attention to integration, functionality, and user reviews
The rating considers usability, automation capabilities, and price
Client management, sales, marketing, and analytics
Yes, there are solutions with different price points that meet the needs of small agencies