Select a System for Your Tasks

13 Comparisons: What is a CRM System?

Unveiling the secrets of perfect CRMs: everything you need to know.

Select a System for Your Tasks

1

LP-CRM

LP-CRM: Your CRM for product business, e-commerce, and services. Optimize sales, manage clients, and increase efficiency. Free trial period!

Unique Advantages

  • Sales are growing. Increase profit and customer loyalty through better management.
  • Business Analytics. Make informed decisions based on accurate data.
  • Customer Service. Ensure a flawless experience for every customer.
  • Work Optimization. Effectively manage all stages of customer interaction.

Functional Capabilities

  • CRM for business
  • CRM system comparison
  • LP-CRM: Your choice
  • E-commerce CRM
  • CRM for services
LP-CRM
2

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) is a powerful CRM system that unifies sales, marketing, and support. With built-in telephony, email communication, and an AI assistant, it optimizes processes, increases efficiency, and ensures a comprehensive approach to customer experience.

Unique Advantages

  • Built-in telephony. Make calls directly from the CRM, track history, and record conversations.
  • Email marketing. Send personalized emails, track opens and clicks.
  • AI assistant. Automate routine tasks, gain valuable insights.
  • Unified hub. Manage contacts, deals, and communications in one place.

Functional Capabilities

  • CRM systems: what are they?
  • Freshworks CRM
  • telephony + email
  • AI assistant
  • market leader
Freshworks CRM (Freshsales)
3

Salesforce Sales Cloud

Salesforce Sales Cloud: The leading CRM for building powerful sales funnels and deep analytics. Helps businesses optimize processes, increase team efficiency, and make informed decisions for sustainable growth. Your key to success!

Unique Advantages

  • Funnel Building. Effective sales management, from initial contact to closing a deal.
  • Advanced Analytics. Make data-driven decisions, predict outcomes.
  • Scalability. The system grows with your business, adapting to your needs.
  • Integration. Seamlessly combine with other tools for comprehensive management.

Functional Capabilities

  • CRM Comparison
  • Salesforce Sales Cloud
  • Leading CRM
  • Funnel Building
  • Business Analytics
Salesforce Sales Cloud
4

Capsule CRM

Capsule CRM - is a lightweight and intuitive CRM system, ideal for managing contacts, deals, and projects. It will help you keep everything under control, simplifying business processes and increasing team efficiency.

Unique Advantages

  • Ease of use. Capsule CRM simplifies working with clients and deals, without requiring deep knowledge.
  • Data centralization. All information about contacts, deals, and projects in one place for easy access.
  • Deal management. Track the entire sales process, from the first contact to closing the deal.
  • Project management. Effectively manage teams and tasks for successful project implementation.

Functional Capabilities

  • CRM systems: what are they?
  • Capsule CRM: for you
  • Easy CRM for business
  • Contact management
  • Projects and deals.
Capsule CRM
5

KeyCRM

KeyCRM - Ukrainian CRM that combines orders from all channels, communications, inventory, and analytics. Optimize your business and increase sales from a single platform.

Unique Advantages

  • Unified customer database. Store all customer information in one place, improving service.
  • Centralized sales. Manage orders from all sales channels in one interface.
  • Effective communications. Stay in touch with customers through various channels without losing a single request.
  • Business analytics. Gain deep insights into your sales and customers to make strategic decisions.

Functional Capabilities

  • CRM systems: what are they?
  • KeyCRM: business management
  • Orders from all channels
  • Communications and inventory
  • Sales analytics
KeyCRM
6

Bitrix24

Bitrix24: потужна CRM і робочий простір «все в одному» для ефективного керування продажами, контакт-центром та проєктами. Оптимізуйте бізнес-процеси, підвищуйте продуктивність та досягайте нових висот з універсальним рішенням.

Unique Advantages

  • Все в одному. CRM, контакт-центр та управління проектами в одній системі.
  • Продажі під контролем. Керуйте клієнтськими відносинами та угодами ефективно.
  • Ефективна комунікація. Об'єднуйте команди та клієнтів для кращої співпраці.
  • Зростання бізнесу. Оптимізуйте процеси та прискорюйте розвиток компанії.

Functional Capabilities

  • CRM: суть та функції
  • Bitrix24: універсальне рішення
  • Порівняння CRM систем
  • Оптимізація бізнесу з CRM
  • CRM для продажів та проектів
Bitrix24
7

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales: A powerful CRM from Microsoft to optimize sales. Deep integration with the 365 ecosystem and the intelligent assistant Copilot will help your team work more efficiently, find new opportunities, and build stronger customer relationships. Maximum productivity for your business!

Unique Advantages

  • 365 Integration. Seamless interaction of all business processes within the single Microsoft ecosystem.
  • Copilot Assistant. Artificial intelligence for task automation and analytics.
  • Unified Platform. Combines sales, service, and marketing for comprehensive management.
  • Scalability. The solution grows with your business, adapting to new needs.

Functional Capabilities

  • CRM: What is it?
  • Dynamics 365 Sales
  • CRM from Microsoft
  • 365 Integration
  • Copilot will help
Microsoft Dynamics 365 Sales
8

HubSpot CRM

HubSpot CRM: Free CRM core for small businesses! Manage marketing, sales, and customer support on a single, easy-to-use platform. Optimize processes and grow your business.

Unique Advantages

  • Free. Start effectively managing clients without initial costs.
  • Single platform. Integrated marketing, sales, and service tools.
  • User-friendly interface. Easy to learn and intuitive to use for the whole team.
  • Scalability. Grow your business with a CRM that adapts to your needs.

Functional Capabilities

  • CRM: comparison
  • HubSpot CRM: free
  • All-in-one CRM platform
  • Marketing, sales, support
  • Optimize your business
HubSpot CRM
9

CPAshka

CPAshka: A CRM system created to optimize dropshipping. It automatically calculates profit, simplifies order and customer management. An effective solution for growing your dropshipping business.

Unique Advantages

  • Profit growth. Increase sales through better customer engagement.
  • Time saving. Automate routine operations and focus on growth.
  • Dropship control. Accurate calculation of profit and expenses for each order.
  • Easy integration. Easy connection to your stores and marketplaces.

Functional Capabilities

  • CRM for dropshipping
  • What is CRM?
  • Dropshipper automation
  • CPAshka CRM
  • CRM comparison
CPAshka
10

amoCRM

amoCRM: CRM with a focus on messengers. Automate sales with chat funnels, bots, and omnichannel dialogues. Increase customer communication efficiency through their favorite messengers. Start communicating where your customers are.

Unique Advantages

  • Chat funnels. Engage customers directly in messengers, creating a path to purchase.
  • Bots. Automate routine responses and consultations 24/7.
  • Omnichannel. Communicate with customers where it's convenient for them, maintaining history.
  • Individual approach. Establish communication according to the needs of each client.

Functional Capabilities

  • CRM systems: what is it?
  • amoCRM: market leader
  • Sales chat funnels
  • Automation with bots
  • Omnichannel communication
amoCRM
11

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) is a CRM and marketing automation platform built for entrepreneurs. It simplifies sales, customer outreach, and business management, helping you scale your success.

Unique Advantages

  • Sales growth. Keap helps you identify and attract new customers by optimizing your sales funnel.
  • Professional image. Create professional emails and track customer interactions.
  • Time saving. Automate repetitive tasks to focus on business growth.
  • Better customer understanding. Manage all customer information in one place for a personalized approach.

Functional Capabilities

  • What is CRM
  • Keap: CRM+automation
  • Simple CRM selection
  • Keap: for small businesses
  • Key to sales
Keap (ex-Infusionsoft)
12

Close

Close - A CRM system that will help your sales team work more effectively with calls and email sequences. Optimize communication, automate processes, and increase sales thanks to an intuitive interface and powerful features Close.

Unique Advantages

  • User-friendly interface. Intuitive navigation and quick access to all functions.
  • Focus on sales. Maximize your team's results with powerful tools for customer management.
  • Calls and email. Effectively manage communication with potential and existing clients.
  • Reports and analytics. Track key performance indicators and make informed decisions.

Functional Capabilities

  • CRM: what it is
  • Close: for sales
  • Contacts + calls
  • Email automation
  • Effective deals
Close
13

Binotel SmartCRM

Binotel SmartCRM: a comprehensive solution for business. 360° customer card, deep analytics, convenient task management, and seamless integration with Binotel PBX. Optimize sales and service!

Unique Advantages

  • 360° customer card. A complete view of each customer for better service.
  • Deep analytics. Make decisions based on sales data.
  • Flexible tasks. Organize your team's work effectively.
  • PBX integration. Unify communication and CRM for convenience.

Functional Capabilities

  • CRM systems: what are they?
  • Binotel SmartCRM: key features
  • 360° customer card
  • Analytics and tasks
  • PBX integration
Binotel SmartCRM

Functionality Comparison

# Business Program Business Segment System Capabilities Trial Version From
1LP-CRMProduct business, e-commerce, servicesSales optimization, client management, efficiency improvementFree version up to 50 orders per monthfrom 9 $/month
2Freshworks CRM (Freshsales)Small, medium businessSales, marketing, supportFree planfrom $9/month per user
3Salesforce Sales CloudSmall, Medium, Large BusinessLead Management, Sales Forecasting, Analytics30-Day Trialfrom $25/month per user
4Capsule CRMsmall business, teamsContact, deal, project managementFree planfrom $18/mo per user
5KeyCRMSmall, medium businessUnified platform, automation, sales growth14-day trialfrom $19/mo
6Bitrix24Малий, середній, великий бізнесCRM, проєкти, комунікаціїБезкоштовний планвід $61/міс (5 користувачів)
7Microsoft Dynamics 365 Salessmall, medium, large businessSales management, leads, analytics30-day trialFrom $65/month per user
8HubSpot CRMSmall businesses, startups, non-profitsMarketing, sales, supportFree planfrom $20/mo per user
9CPAshkadropshippers, entrepreneursProfit calculation, order management, customer managementFree for the first 100 leadsfrom $5/month
10amoCRMSmall, medium businessMessengers, automation, omnichannel14 days trialfrom $15/month per user
11Keap (ex-Infusionsoft)Entrepreneurs, small businesses, self-employedCRM, marketing automation, business managementTrial (Free)from $159/mo
12CloseSmall business, startupsCalls, email sequences, optimizationTest 14 daysfrom $49/mo per user
13Binotel SmartCRMSmall, medium businesses, service companies360° card, analytics, integration-from 399 UAH/month per employee

Requests

CRM helps manage customer interactions, store data, and optimize sales.
CRM organizes interactions, while a database is just an information repository.
Contact management, deal management, marketing campaigns, analytics.
Yes, for effective growth and customer acquisition.
Increased sales, improved service, more effective planning.