Select a System for Your Tasks

Best CRMs: 19 Systems. How to Choose and How They Work?

CRM Systems: Choosing the Best, Understanding How They Work

Select a System for Your Tasks

1

LP-CRM

LP-CRM: A powerful CRM for product business, e-commerce, and services. Optimize sales, manage clients, and increase your business efficiency. Easy to integrate, simple to use. Choose LP-CRM for growth!

Why Choose Us

  • Increased sales. LP-CRM will help you manage customer relationships more effectively and close more deals.
  • Data centralization. All information about clients and deals is stored in one place for easy access.
  • Effective management. Optimize team performance and control all stages of customer interaction.
  • Analytics and reporting. Make informed decisions with detailed sales and customer reports.

System Capabilities

  • CRM for business
  • LP-CRM: choosing a CRM
  • How CRM works
  • LP-CRM: CRM for products
  • LP-CRM: CRM for services
LP-CRM
2

Creatio (Sales)

Creatio (Sales) is a powerful low-code CRM/CRM platform that allows you to automate business processes. It is ideal for optimizing sales and increasing the efficiency of your team's work. Make your sales faster and smarter with Creatio!

Why Choose Us

  • Process automation. Optimize workflows, increase efficiency, and reduce costs.
  • Flexibility and adaptability. Customize the platform to your business's unique needs.
  • Rapid development. Create the tools you need without deep programming knowledge.
  • Holistic approach. Unify sales, service, and marketing in a single system.

System Capabilities

  • CRM for business
  • Process automation
  • Low-code CRM
  • Creatio Sales
  • CRM choice
Creatio (Sales)
3

Pipedrive

Pipedrive: CRM that turns your deals into success! Focused on visual pipelines and effective conversion, it helps sales teams manage the process from initial contact to closing the deal. Simplicity, clarity, and focus on results are key to your business growth.

Why Choose Us

  • Visual pipeline. Clearly see all stages of your deals, simplifying tracking and forecasting.
  • Maximizing conversion. Focused on turning potential clients into actual buyers.
  • Ease of use. Intuitive interface that allows you to quickly master all functions.
  • Convenient management. Manage customer and team interactions in a single workspace.

System Capabilities

  • CRM for sales
  • Visual pipelines
  • Deal management
  • CRM automation
  • Pipedrive solution
Pipedrive
4

Vtiger CRM

Vtiger CRM is a comprehensive platform that integrates Sales, Marketing, and Help Desk. Optimize business processes, enhance customer interactions, and boost team efficiency. The ideal choice for your company's growth.

Why Choose Us

  • Unified Platform. Manage Sales, Marketing, and Help Desk in one place.
  • Sales Growth. Optimize your sales team's performance for better results.
  • Increased Loyalty. Provide exceptional customer service and build lasting relationships.
  • Effective Marketing. Create targeted campaigns and analyze their success.

System Capabilities

  • CRM Choice
  • Vtiger CRM: Sales
  • Marketing
  • Help Desk
  • Unified Platform
Vtiger CRM
5

Capsule CRM

Capsule CRM: your easy assistant for managing contacts, deals, and projects. Ideal for those looking for a simple and effective CRM system to optimize work.

Why Choose Us

  • Ease of use. Intuitive interface for easy management of contacts, deals, and projects.
  • Contact organization. Keep all customer data in one place, easily find the information you need.
  • Deal management. Visualize sales stages and track the progress of each deal.
  • Project management. Plan and control your projects, track deadlines and resources.

System Capabilities

  • CRM choice
  • Capsule CRM
  • Easy CRM
  • Contacts, deals
  • Project management
Capsule CRM
6

NetHunt CRM

NetHunt CRM - a powerful CRM that integrates with Gmail. Manage leads, build sales funnels, and automate routine tasks directly from your inbox. The ideal solution for effective customer relationship management.

Why Choose Us

  • Gmail integration. Manage leads, funnels, and automations directly from your inbox. Convenient and effective.
  • User-friendly interface. Simple and intuitive design for easy learning.
  • Routine automation. Save time by automating repetitive tasks and freeing up resources for business growth.
  • Lead management. Effectively track every potential client and build relationships from the first contact to the deal.

System Capabilities

  • CRM choice
  • How CRM works
  • NetHunt CRM Gmail
  • Leads from Gmail
  • Funnels and automations
NetHunt CRM
7

KeyCRM

KeyCRM - a Ukrainian CRM for business. Manage orders from all channels (marketplaces, social networks, website), automate communications, control inventory, and analyze sales. The ideal solution for optimizing your business operations and growth!

Why Choose Us

  • Single window. All orders and communications in one place.
  • Inventory management. Control stock levels and optimize inventory.
  • Sales analytics. Make data-driven decisions.
  • Efficiency. Increase revenue by reducing expenses.

System Capabilities

  • CRM choice
  • CRM operation
  • KeyCRM: orders
  • KeyCRM: channels
  • KeyCRM: analytics
KeyCRM
8

Copper

Copper: CRM for Google Workspace, deeply integrated with Gmail. Effectively manage contacts, deals, and teams right within your familiar tools. Ideal for those who value simplicity and the power of Google.

Why Choose Us

  • Deep integration. Copper CRM works seamlessly within Gmail, making your workflow more efficient.
  • Single workspace. Manage contacts, deals, and communications directly from Gmail, without switching between applications.
  • Automation. Reduces routine tasks, allowing you to focus on sales and clients.
  • Ease of use. Intuitive interface, familiar Gmail layout, makes learning minimal.

System Capabilities

  • CRM: how to choose
  • How CRM systems work
  • Copper CRM
  • Gmail integration
  • Google Workspace CRM
Copper
9

Streak CRM

Streak CRM: your powerful client management assistant right in Gmail. Build your own pipelines, optimize workflows, and never miss important opportunities. Ideal for those who value efficiency and simplicity.

Why Choose Us

  • Gmail integration. Manage clients directly from your inbox, without switching applications.
  • Flexible pipelines. Customize sales and client management processes to your unique needs.
  • Work visibility. Have a complete picture of your deals and tasks in one place.
  • Team efficiency. Improve collaboration and ensure task transparency for all team members.

System Capabilities

  • CRM for Gmail
  • Custom pipelines
  • CRM choice
  • CRM work
  • Streak CRM
Streak CRM
10

CPAshka

CPAshka - A CRM system created specifically for dropshippers. Automate profit calculation, manage orders and customers. The ideal solution for optimizing your dropshipping business.

Why Choose Us

  • Automatic calculation. Simplifies financial accounting for your dropshipping business.
  • Work optimization. Make business processes more efficient and profitable.
  • Detailed analytics. Make informed decisions based on data.
  • Simple interface. An intuitive system for all users.

System Capabilities

  • CRM for dropshipping
  • Automation
  • Sales calculation
  • CRM selection
  • CPAshka
CPAshka
11

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - is a CRM and marketing automation platform built for small businesses. It helps manage customers, automate sales, and communicate effectively, growing with your business.

Why Choose Us

  • Sales growth. Keap helps you better understand your customers and guide them more effectively towards purchase.
  • Time saving. Automate routine tasks and focus on business development.
  • Increased loyalty. Personalize communication and build lasting relationships with customers.
  • Ease of use. Intuitive interface for quick learning and effective work.

System Capabilities

  • CRM for business
  • Marketing automation
  • Keap: your choice
  • Easy start
  • Sales growth
Keap (ex-Infusionsoft)
12

KeepinCRM

KeepinCRM: simple CRM for SMEs. Manage clients, tasks, deals, inventory, and finances in one place. Optimize business processes and increase the efficiency of your small and medium-sized business. Easy and clear!

Why Choose Us

  • Client database. Store customer data and interaction history.
  • Tasks and deals. Manage sales processes and team tasks.
  • Inventory management. Monitor product balances and inventory levels.
  • Finances. Track business income, expenses, and profitability.

System Capabilities

  • CRM systems
  • CRM selection
  • KeepinCRM
  • SMEs
  • Business management
KeepinCRM
13

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) is a powerful CRM system that integrates sales, marketing, and support. With built-in telephony, email marketing, and an innovative AI assistant, it optimizes workflows, helping businesses increase efficiency and build stronger customer relationships.

Why Choose Us

  • Integrated telephony. Communicate with customers directly from the CRM, record calls.
  • Email campaigns. Automate communication, send personalized emails.
  • AI assistant. Get valuable insights, automate routine tasks.
  • Unified platform. Manage sales, marketing, and service in one place.

System Capabilities

  • CRM: How to choose?
  • All about CRM
  • CRM for business
  • Freshworks CRM
  • Freshsales
Freshworks CRM (Freshsales)
14

Nutshell

Nutshell - your simple and effective tool for B2B sales. Combines CRM and email marketing to help teams optimize customer engagement, increase sales, and improve communication. Everything you need to grow your business in one convenient service.

Why Choose Us

  • Simplicity for B2B. Easy-to-use CRM and email marketing to grow your business.
  • Contact management. Centralize customer data for better understanding.
  • Email marketing. Create effective campaigns to attract and retain customers.
  • Reports and analytics. Make informed decisions based on sales data.

System Capabilities

  • CRM choice
  • CRM work
  • Nutshell CRM
  • B2B Email
  • Simple CRM
Nutshell
15

Zoho CRM

Zoho CRM - a cloud-based CRM that transforms your business. Automate sales, marketing, and service, increasing efficiency. The ideal solution for companies striving for growth and a flawless customer experience. Start managing customer relationships at a new level!

Why Choose Us

  • Easy implementation. Quickly integrate Zoho CRM into your business processes for immediate impact.
  • Full integration. Efficiently manage sales, marketing, and customer support in a single system.
  • Customization flexibility. Adapt Zoho CRM to the unique needs of your business.
  • Accessibility from anywhere. Manage your business from any device, wherever you are.

System Capabilities

  • CRM tips
  • Zoho CRM: complete overview
  • Business automation
  • Choosing a CRM system
  • CRM for sales
Zoho CRM
16

Close

Close - CRM, created for sales teams, focusing on calls and email marketing. Optimize customer communication, manage leads, and increase sales efficiency with powerful Close tools.

Why Choose Us

  • Unlimited calls. Make calls directly from the CRM, track results.
  • Email sequences. Automate mailings, increase conversion.
  • Easy management. All communication in one place for efficient work.
  • Analytics for growth. Track sales metrics, optimize strategy.

System Capabilities

  • CRM for sales
  • Calls and email sequences
  • Sales automation
  • Effective sales
  • Close CRM
Close
17

amoCRM

amoCRM - CRM with a messenger-focus. Automate sales through chat funnels, bots, and omnichannel dialogues. Ideal for businesses that value customer communication.

Why Choose Us

  • Chat funnels. Guide customers to purchase through messenger dialogues.
  • Bots. Automate routine responses and data collection.
  • Omnichannel. Communicate with customers where it's convenient for them.
  • Effective sales. Increase conversion thanks to personalized dialogues.

System Capabilities

  • CRM for business
  • AMO CRM - solution
  • CRM system choice
  • Chat funnels for sales
  • Omnichannel dialogues with clients
amoCRM
18

Binotel SmartCRM

Binotel SmartCRM: Your assistant in customer management! Get a complete 360° customer card, powerful analytics, convenient tasks, and seamless PBX integration. Everything for effective customer work. Choose the best solution for your business!

Why Choose Us

  • 360° customer card. All interaction history and customer data in one place, for better understanding.
  • Sales analytics. Track team performance and identify growth areas.
  • Task management. Plan, assign, and control workflows to increase productivity.
  • PBX integration. Automatically log calls and their data, improving communication.

System Capabilities

  • CRM for business
  • Choose CRM for success
  • Binotel: CRM for everyone
  • CRM: customer, analytics, tasks
  • CRM integration with PBX
Binotel SmartCRM
19

SugarCRM

SugarCRM: a flexible, open-architecture CRM for B2B sales. Optimize processes, expand capabilities, and manage customer interactions effectively. The ideal choice for businesses aiming for growth.

Why Choose Us

  • Open architecture. Adapt the CRM to your B2B business needs.
  • B2B flexibility. Customize to your sales specifics.
  • Intuitive interface. Ease of use for your entire team.
  • Scalability. Grow with a CRM that adapts to change.

System Capabilities

  • CRM for B2B
  • Open architecture
  • Flexible customization
  • SugarCRM
  • Sales
SugarCRM

CRM: Feature Comparison

# Software Business Type Key Characteristics Testing Period Starting Price
1LP-CRMProduct business, e-commerce, servicesSales optimization, client management, efficiency improvementFree version up to 50 orders per monthfrom 9 $/month
2Creatio (Sales)Mid-sized businesses, large enterprisesAutomation, optimization, efficiencyFree trial accessPrice upon request
3PipedriveSales teams, small businessVisual pipeline, conversion, results14-day trialfrom $14.90/mo per user
4Vtiger CRMSmall, Medium BusinessSales, Marketing, Support15-day trialfrom $15/mo per user
5Capsule CRMSmall businesses, freelancers, startupsContacts, deals, projectsFree planfrom $18/mo per user
6NetHunt CRMSmall businesses, freelancers, sales repsGmail integration, lead management, automation14-day trialfrom $24/mo per user
7KeyCRMeCommerce, services, retailOrder management, communication automation, inventory control14-day trialfrom $19/month
8CopperSmall and medium businesses, teams, freelancersContacts, deals, teams14-day trialfrom $29/mo per user
9Streak CRMBusiness, sales, GmailPipelines, workflows, GmailFree planfrom $59/mo per user
10CPAshkaDropshipping businesses, entrepreneursProfit automation, order management, customer baseFree for the first 100 leadsfrom $5/month
11Keap (ex-Infusionsoft)Small business, entrepreneursCRM, marketing automation, customer managementTrial (free)from $159/mo
12KeepinCRMSMEs, small business, medium businessClients, tasks, deals7-day trialfrom 290 UAH/user/month
13Freshworks CRM (Freshsales)Small business, medium business, sales teamsSales, marketing, supportFree planfrom $9/mo per user
14NutshellB2B companies, sales teams, small businessesCRM, email marketing, optimization14-day trialfrom $16/mo per user
15Zoho CRMSmall, medium businessAutomation, analytics, growthFree plan (up to 3 users)from $20/month per user
16CloseSales, calls, emailCalls, email, sales14-day trialfrom $49/mo per user
17amoCRMSmall business, medium business, servicesMessenger focus, chat funnels, omnichannel14-day trialfrom $15/month per user
18Binotel SmartCRMSmall and medium-sized businesses, support services, sales departments360° customer, analytics, integration-from UAH 399/month per employee
19SugarCRMB2B sales, medium-sized businesses, growthFlexibility, open architecture, B2B salesFree trialstarting at $49/month per user

Requests

CRM helps manage customer interactions, optimizes sales and marketing.
CRM offers contact management, deal tracking, task management, process automation, and analytics.
CRM centralizes customer data, helps track leads, and plan actions.
Define business needs, budget, functionality, and ease of use of the system.
The cost depends on the type of system, features, number of users, and vendor.