Find the Perfect Solution

Best CRM Systems for Small Business

Optimize Your Business: Top Solutions for Growth

Find the Perfect Solution

1

LP-CRM

LP-CRM: a powerful CRM for product-based businesses, e-commerce, and services. Optimize sales, manage clients, and increase small business efficiency. Everything for your business's success!

Main Benefits

  • User-friendly interface. Intuitive navigation for quick onboarding.
  • Customer organization. Store all customer information in one place.
  • Sales growth. Effective customer interaction management to increase profits.
  • Business adaptation. Flexible settings for product-based businesses, e-commerce, and services.

Functional Capabilities

  • Best CRM for small business
  • LP-CRM: product, e-com, services
  • Grow with us!
  • Simple and effective
  • Your business under control
LP-CRM
2

Zoho CRM

Zoho CRM - A cloud CRM that automates sales, marketing, and service. Ideal for small businesses, it helps scale your business, attract customers, and increase team efficiency. Simple implementation and powerful features.

Main Benefits

  • Sales growth. Manage leads and opportunities more effectively.
  • Effective marketing. Automate campaigns and analyze results.
  • Excellent service. Support customers at the highest level.
  • Cloud flexibility. Access data anywhere, anytime.

Functional Capabilities

  • Best CRM for small businesses
  • Zoho CRM: full cycle
  • Automation of sales, marketing
  • Cloud solution for growth
  • User-friendly CRM for your business
Zoho CRM
3

Streak CRM

Streak CRM: powerful CRM right in Gmail! Simplify client work, manage sales and projects with custom pipelines. An ideal solution for small businesses that saves time and increases efficiency.

Main Benefits

  • Gmail integration. Manage clients directly from your inbox.
  • Custom pipelines. Customize workflows to your needs.
  • Ease of use. Intuitive interface for a quick start.
  • Affordable price. Effective solution for the company budget.

Functional Capabilities

  • CRM for small business
  • Streak CRM: Gmail CRM
  • Custom pipelines
  • Effective management
  • Simple interface
Streak CRM
4

Bitrix24

Bitrix24: Your all-in-one workspace for small businesses! CRM, contact center, and project management in one place. Optimize sales, communication, and teamwork to reach new heights.

Main Benefits

  • All-in-one. Comprehensive solution for sales, contact center, and projects.
  • Easy start. Quick implementation without complex settings.
  • Convenient management. Intuitive interface for effective work.
  • Sales growth. Systematization of department work and improvement of customer interaction.

Functional Capabilities

  • Best CRM for small business
  • Bitrix24: CRM, workspace
  • Sales, contact center, projects
  • All-in-one for your business
  • Convenient task management
Bitrix24
5

OneBox OS

OneBox OS: the single platform for your small business! Automate processes, manage inventory, telephony, and documents. Maximum efficiency with minimal effort. Choose the best CRM/ERP for growth!

Main Benefits

  • Unified space. Manage everything: from customers to inventory, telephony, and documents in one system.
  • Cost savings. Optimize costs by integrating CRM, ERP, telephony, and accounting.
  • Ease of use. An intuitive interface allows you to quickly master all functions.
  • Business growth. Automate routine tasks to focus on growing your business.

Functional Capabilities

  • CRM for small business
  • OneBox: CRM/ERP
  • Processes, telephony, inventory
  • Document management and CRM
  • All in one solution
OneBox OS
6

KeyCRM

KeyCRM: Ukrainian CRM for Small Business. Consolidate orders from all channels, manage communications, inventory, and analyze sales. Optimize your work and grow with us!

Main Benefits

  • Channel Consolidation. Gather orders from all sources in one place.
  • Centralized Communications. Engage in conversations with clients without losing history.
  • Inventory Management. Control inventory and avoid shortages.
  • Detailed Analytics. Make decisions based on real data.

Functional Capabilities

  • CRM for Small Business
  • KeyCRM: Ukrainian
  • Unified Sales
  • Inventory Management
  • Sales Analytics
KeyCRM
7

HubSpot CRM

HubSpot CRM - the perfect solution for small businesses! Free CRM core, powerful marketing, effective sales, and seamless support - all in one user-friendly interface. Grow your business without extra costs!

Main Benefits

  • Full functionality. The free CRM core is complemented by tools for marketing, sales, and support. This platform combines key features for your business growth.
  • Unified platform. All customer data, communications, and deals are stored in one place, ensuring smooth teamwork.
  • Scalability. The system adapts to your needs, allowing you to gradually expand functionality for a growing business.
  • Ease of implementation. Easy to get started thanks to an intuitive interface and readiness for use immediately after registration.

Functional Capabilities

  • CRM for small business
  • HubSpot CRM
  • Free
  • All-in-one
  • Marketing, sales, support
HubSpot CRM
8

Apptivo

Apptivo: a comprehensive solution for SMBs! A powerful CRM system at its core, complemented by other business applications for managing sales, projects, finances, and more. Optimize your small business operations with Apptivo.

Main Benefits

  • All-in-one. Manage all aspects of your business from a single platform.
  • Sales growth. Optimize customer interactions and increase conversions.
  • Ease of use. Intuitive interface for quick adoption.
  • Affordability. Effective solutions for businesses of any size.

Functional Capabilities

  • CRM for small business
  • Apptivo: SMB CRM
  • Full suite of business applications
  • CRM core for SMB
  • Optimize your business
Apptivo
9

SuiteCRM

SuiteCRM: powerful open-source CRM with unlimited customization options. Ideal for small businesses, it allows you to adapt the system to your unique needs, optimize sales, and increase team efficiency.

Main Benefits

  • Flexibility. Adapt to the unique needs of your business.
  • Cost savings. No hidden fees or licensing costs.
  • Scalability. Grow with a scalable system.
  • Full control. Manage data and functionality as you see fit.

Functional Capabilities

  • CRM for business
  • Best CRM
  • Open-source CRM
  • CRM customization
  • SuiteCRM
SuiteCRM
10

SalesDrive

SalesDrive: CRM for online stores that optimizes sales. Integration with marketplaces, delivery, payments, and warehouse. All tools for growing your business in one place. Ideal for small businesses!

Main Benefits

  • Integration with marketplaces. Connect your stores to Prom, Rozetka, and other platforms for centralized management.
  • Convenient delivery management. Choose optimal carriers and track shipments directly from the CRM.
  • Easy payments. Integration with popular payment systems for quick settlements.
  • Full warehouse control. Track inventory levels, forecast needs, and avoid shortages.

Functional Capabilities

  • Best CRM for small businesses
  • SalesDrive: CRM for e-com
  • Integrations with marketplaces
  • Delivery, payments, warehouse
  • Sales growth
SalesDrive
11

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - the ideal CRM for small businesses! Integrated telephony, email marketing, and a powerful AI assistant will help optimize sales, improve customer communication, and increase work efficiency. Everything in one place for your success!

Main Benefits

  • Integrated telephony. Call customers directly from the CRM, recording every conversation.
  • Email marketing. Send personalized emails and track their effectiveness.
  • AI assistant. Get tips for better sales and automate routine tasks.
  • All in one place. Manage customers, communications, and data in a single convenient platform.

Functional Capabilities

  • CRM for small business
  • Freshworks CRM
  • Telephony in CRM
  • Email marketing
  • AI assistant in CRM
Freshworks CRM (Freshsales)
12

CPAshka

CPAshka: A CRM system built for the success of your dropshipping business. Automate processes, track orders, and optimize profits. The ideal solution for small businesses striving for efficiency and growth.

Main Benefits

  • Automatic calculation. Simplifies the management of dropshipping orders and suppliers, ensuring accuracy of calculations.
  • User-friendly interface. Intuitive design for quick learning and efficient work.
  • Order control. Track every stage of an order from customer to shipment.
  • Cost optimization. Helps to effectively manage finances and increase the profitability of your dropshipping business.

Functional Capabilities

  • CRM for small business
  • Efficient CRM
  • CPAshka CRM
  • Dropshipping CRM
  • Automation for dropshippers
CPAshka
13

Pipedrive

Pipedrive: CRM that focuses on deal conversion through intuitive visual pipelines. Optimized for small business growth, it helps sell more, more effectively, and with less effort.

Main Benefits

  • Visual pipeline. Easily track deals at every stage of the sales process.
  • Increased conversion. Focus on closing deals and increasing profits.
  • Ease of use. intuitive interface for efficient work.
  • Contact management. Efficiently organize and track customer interactions.

Functional Capabilities

  • Ideal CRM for growth
  • Easy start for business
  • Visualize your success
  • Accelerate deal assignment
  • Pipedrive: your sales partner
Pipedrive
14

Capsule CRM

Capsule CRM: An easy CRM for your small business! Organize contacts, manage deals, and track projects in one place. Intuitive interface, quick start, and everything you need to grow your business.

Main Benefits

  • Ease of use. An intuitive interface that allows you to easily manage contacts, deals, and projects.
  • Effective management. Organize your work, track successes, and don't miss any opportunities.
  • Centralized data. All customer and project information in one place for quick access.
  • Ideal for startups. A great tool for a growing business that needs clarity and control.

Functional Capabilities

  • Easy CRM
  • For small businesses
  • Contacts, deals
  • Projects
  • Capsule CRM
Capsule CRM
15

Vtiger CRM

Vtiger CRM: A powerful, all-in-one platform for sales, marketing, and customer support. Streamline business processes, boost efficiency, and enhance customer satisfaction. The ideal solution for growing your small business!

Main Benefits

  • All-in-one platform. Integrates Sales, Marketing, and Help Desk for complete business control.
  • Easy management. Effortlessly manage customer and team interactions.
  • Sales growth. Optimize your sales team's performance for better results.
  • Increased loyalty. Provide excellent customer service and build strong relationships.

Functional Capabilities

  • Vtiger: Sales, Marketing, Help Desk
  • CRM for your business growth
  • Sales and marketing optimization
  • Efficient customer management
  • Unified business solution
Vtiger CRM
16

Creatio (Sales)

Creatio (Sales) - is a powerful low-code CRM platform that combines CRM capabilities with efficient process automation. An ideal solution for small businesses aiming to optimize sales and increase productivity.

Main Benefits

  • Easy adaptation. Easily customizable to your business's unique needs without requiring deep technical knowledge.
  • Sales growth. Optimize your sales department's work, increase conversion rates, and close more deals.
  • Flexibility. Scale the solution according to your business's growth, adding new features as needed.
  • Team efficiency. Simplify interaction, ensure process transparency, and increase employee productivity.

Functional Capabilities

  • CRM for small business
  • Creatio: low-code CRM
  • Process automation
  • CRM platform
  • Fast implementation
Creatio (Sales)
17

Less Annoying CRM

Extremely simple CRM for small businesses. Forget about complexity and excessive features. Focus on customers, not on software. The best CRM for those who value time and simplicity.

Main Benefits

  • Ease of use. User-friendly interface that doesn't require deep knowledge.
  • Effective management. Organize contacts, deals, and tasks easily.
  • Affordable price. The perfect solution for your business budget.
  • Quick access. Manage your business from any device, anywhere.

Functional Capabilities

  • Best CRM for small business
  • Simple CRM for business
  • Less Annoying CRM
  • Without unnecessary complexity
  • User-friendly CRM
Less Annoying CRM
18

Nutshell

Nutshell: the simplest CRM and email marketing for B2B teams. Optimize sales and customer communication. Ideal for small businesses aiming for growth. Easy to implement, user-friendly.

Main Benefits

  • Simple interface. Intuitive navigation for a quick start.
  • B2B focus. Ideal for teams working with other companies.
  • Email marketing. Communicate effectively with clients directly from the CRM.
  • Sales management. Track deals and improve conversion.

Functional Capabilities

  • CRM for small business
  • Simple B2B CRM
  • Email marketing for business
  • Nutshell CRM
  • Effective for teams
Nutshell
19

KeepinCRM

KeepinCRM: Your simple CRM for small and medium businesses! Efficiently manage clients, tasks, deals, inventory, and finances. Optimize operations, increase sales, and reach new heights. The ideal solution for growing businesses.

Main Benefits

  • Client management. Centralize customer data, improve interactions, and increase loyalty.
  • Simple tasks. Efficiently plan, assign, and track task completion for the entire team.
  • Deal management. Control all stages of sales, from the first contact to successful closing.
  • Ease of use. Intuitive interface that allows quick mastery of the tool without unnecessary effort.

Functional Capabilities

  • Simple CRM for SMB
  • Clients, tasks, deals
  • Inventory and finances
  • Effective business management
  • KeepinCRM - Your choice
KeepinCRM

Functionality Comparison

# Software Industry Applications Feature Set Testing Period From this price
1LP-CRMproduct business, e-commerce, servicesSales management, client database, business optimizationFree version up to 50 orders per monthfrom $9/month
2Zoho CRMSmall business, scaling, efficiencyAutomation of sales, marketing, serviceFree plan (up to 3 users)from $20/month per user
3Streak CRMSmall business, sales teamsPipelines, Gmail, projectsFree planfrom $59/mo per user
4Bitrix24small business, startups, teamsCRM, contact center, project managementFree planfrom $61/month (5 users)
5OneBox OSSmall business, automationAutomation, inventory, telephony, documentsSome applications are freefrom $1.99/mo (per 1000 records)
6KeyCRMSmall Business, eCommerce, ServicesOrder Management, Communications, Inventory14-Day Trialfrom $19/mo
7HubSpot CRMSmall businesses, startupsFree, powerful, convenientFree planfrom $20/mo per user
8ApptivoSmall business, SMB, startupsCRM, projects, financeFree trialfrom $15/month per user (annual payment) or $20/month monthly
9SuiteCRMSmall business, customization, optimizationSales management, customization, open-sourceOpen source (free)from $0/mo (self-hosted)
10SalesDriveOnline stores, small businesses, eCommerceCRM, marketplaces, warehouse, delivery, payments14 day trialfrom 349 UAH/month
11Freshworks CRM (Freshsales)Small business, startups, growing companiesTelephony, Email marketing, AI assistantFree planfrom $9/mo per user
12CPAshkadropshippers, small businessAutomation, tracking, optimizationFree for the first 100 leadsfrom $5/month
13PipedriveSmall business, sales, growthVisual pipeline, deal management, business growth14-day trialfrom $14.90/mo per user
14Capsule CRMsmall businesses, startups, freelancersContacts, deals, projectsFree planfrom $18/mo per user
15Vtiger CRMsmall business, growthSales, Marketing, Support15-Day TrialFrom $15/mo per user
16Creatio (Sales)Small business, sales optimizationSales management, process automation, low-code developmentFree trial accessprice on request
17Less Annoying CRMSmall businesses, freelancers, entrepreneursSimplicity, customer focus, time-saving30-day trial$19/month per user
18NutshellSmall business, B2B teams, growthCRM, email marketing, sales optimization14-day trialfrom $16/month per user
19KeepinCRMsmall business, medium business, growing businessClient management, tasks, deals7-day trialfrom 290 UAH/user/month

User Questions

Pay attention to functionality, price, and interface usability for your type of activity.
Sales automation, contact management, customer communication, analytics.
Prices vary from free to paid subscriptions, depending on features and number of users.
Yes, for effective work, it is desirable that the system supports integration with email, calendar, and telephony.
Track changes in sales volume, customer satisfaction levels, and team productivity.