Choose a CRM for Your Business

CRM Rankings: 17 Comparisons and an Example

Best CRMs: Comparison, Reviews, Selection

Choose a CRM for Your Business

1

LP-CRM

LP-CRM: a powerful CRM for product business, e-commerce, and service industries. Optimize sales, manage clients, and increase efficiency. The ideal solution for scaling your business.

Strengths

  • Business convenience. LP-CRM is ideal for online stores, retail, and service companies.
  • Simple setup. Get started quickly, without the need for complex technical expertise.
  • Advanced features. Manage sales, marketing, and clients in one place.
  • Accessibility. Get 24/7 access to your business information from any device.

Operational Features

  • CRM comparison
  • LP-CRM: products, e-com, services
  • Online CRM selection
  • LP-CRM: business management
  • CRM for business
LP-CRM
2

SuiteCRM

SuiteCRM: a flexible Open-source CRM for business. Expandable customization capabilities and powerful functionality allow you to adapt the system to your unique needs. An ideal solution for optimizing sales, marketing, and customer service.

Strengths

  • Flexible customization. Adapt SuiteCRM to your unique business processes without limitations.
  • Open source. Full control over the system and the ability to integrate with any services.
  • Cost-effectiveness. Free license and low implementation costs.
  • Scalability. A solution that grows with your business, providing support for any data volume.

Operational Features

  • CRM systems: Comparison
  • SuiteCRM: Open-source
  • CRM customization
  • CRM for business
  • Choosing a CRM solution
SuiteCRM
3

Creatio (Sales)

Creatio (Sales) - is a powerful low-code CRM/CRM platform that takes process automation to a new level. An ideal solution for businesses aiming to optimize sales, marketing, and customer service through flexible customization without deep programming knowledge. Effectively integrates and scales.

Strengths

  • No-code/low-code. Create unique business processes easily, without programming.
  • Process automation. Optimize workflows and increase team efficiency.
  • Flexibility. Adapt the system to your needs, scale your business.
  • Unified workspace. Centralize customer data and operations for better control.

Operational Features

  • CRM Selection: A Guide
  • Creatio: Powerful CRM
  • Business Process Automation
  • Low-code CRM Development
  • CRM System Comparison
Creatio (Sales)
4

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - це потужна CRM з інтегрованою телефонією, email-маркетингом та ШІ-помічником, що спрощує процес продажів. Оптимізуйте роботу команди та покращуйте взаємодію з клієнтами.

Strengths

  • Вбудована телефонія. Забезпечує безперебійний зв'язок з клієнтами прямо в CRM, економлячи час і зусилля.
  • Єдиний центр зв'язку. Об'єднує телефон, email та інші канали комунікації в одному інтерфейсі для повного контролю.
  • ШІ-помічник. Аналізує дані, надає інсайти та автоматизує рутинні завдання, підвищуючи продуктивність.
  • Інтуїтивний інтерфейс. Легкий у використанні, дозволяє швидко освоїти всі функції та ефективно керувати продажами.

Operational Features

  • Порівняння CRM
  • CRM з телефонією
  • Email та ШІ-помічник
  • Freshworks CRM
  • CRM для бізнесу
Freshworks CRM (Freshsales)
5

Streak CRM

Streak CRM: your CRM simply in Gmail! Manage sales, projects, and clients with custom pipelines. Organize your work without leaving your inbox. Ideal for those who value efficiency and simplicity.

Strengths

  • Gmail integration. Manage customer relationships directly in your inbox, optimizing workflows.
  • Custom pipelines. Adapt the system to your business's unique needs, visualizing each stage of the deal.
  • Ease of use. An intuitive interface allows you to quickly master the functionality without requiring deep technical knowledge.
  • Centralized management. Keep all customer and deal information in one place, ensuring data accessibility for the entire team.

Operational Features

  • CRM comparison
  • Streak CRM
  • Gmail CRM
  • Custom pipelines
  • Business CRM
Streak CRM
6

Capsule CRM

Capsule CRM: your simple tool for managing contacts, deals, and projects. Organize business processes easily and effectively. Ideal for small teams and sole proprietors looking for a clear solution.

Strengths

  • Simplicity of interface. Easy to learn and quickly start working with clients and deals.
  • Contact management. Keep all customer information in one place.
  • Deal tracking. Effectively manage your sales from the first contact to closing.
  • Project organization. Plan and control project execution with your team.

Operational Features

  • CRM system comparison
  • Capsule CRM
  • Easy CRM
  • Contacts, deals, projects
  • Simplicity and effectiveness
Capsule CRM
7

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - a comprehensive CRM and marketing automation for small businesses. It helps attract customers, manage sales, and optimize marketing campaigns. Ideal for growth-oriented entrepreneurs.

Strengths

  • Marketing automation. Keap helps create effective campaigns that attract customers.
  • A unified hub for business. Manage sales, marketing, and customers in one system.
  • Company scaling. Grow your business with tools that grow with you.
  • Integrated sales. Optimize the process from the first contact to the deal.

Operational Features

  • CRM comparison
  • Keap: CRM+automation
  • Business automation
  • CRM for entrepreneurs
  • Marketing with Keap
Keap (ex-Infusionsoft)
8

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - a powerful CRM for sales, deeply integrated with other 365 solutions and offering AI capabilities from Copilot. Optimize processes, increase efficiency, and reach new heights in sales. The ideal solution for companies seeking a comprehensive approach.

Strengths

  • 365 Integration. Seamless work with the Microsoft ecosystem for complete business control.
  • Copilot Assistant. Smart AI for efficient sales and analytics.
  • Advanced Capabilities. Powerful tools for customer relationship management.
  • Scalability. A solution that grows with your business.

Operational Features

  • CRM Comparison
  • Dynamics 365 Sales
  • 365 Integration
  • Copilot
  • Microsoft CRM
Microsoft Dynamics 365 Sales
9

KeyCRM

KeyCRM - Ukrainian CRM for business: centralizes orders from all channels, optimizes communications, manages inventory, and provides detailed analytics. The ideal solution for comprehensive sales management.

Strengths

  • Unified interface. Manage orders from all sources in one place.
  • Integration. Seamless connection with your favorite services.
  • Inventory management. Control inventory and avoid shortages.
  • Sales analytics. Make data-driven decisions for business growth.

Operational Features

  • CRM systems: choice
  • KeyCRM: sales
  • analytics
  • inventory
  • communication
KeyCRM
10

Zoho CRM

Zoho CRM: a powerful cloud CRM for complete automation of sales, marketing, and service. Optimize customer interactions, increase team efficiency, and scale your business with a single integrated solution.

Strengths

  • Unified management center. Manage sales, marketing, and service from a single platform.
  • Customization flexibility. Adapt Zoho CRM to your unique business needs.
  • Extensive functionality. Track leads, manage deals, and analyze performance.
  • Scalability. Grow your business with a solution that grows with you.

Operational Features

  • CRM comparison: examples
  • Zoho CRM: cloud
  • Sales automation
  • Marketing and service
  • CRM solution for business
Zoho CRM
11

Binotel SmartCRM

Binotel SmartCRM: Your CRM for comprehensive customer management. 360° card, detailed analytics, tasks, and convenient integration with Binotel PBX. Optimize sales and service, control every step of customer interaction.

Strengths

  • 360° customer card. Full understanding of customer interaction history and all their needs in one place.
  • Powerful analytics. Make informed business decisions based on detailed reports.
  • Task management. Efficiently distribute work, control deadlines, and increase team productivity.
  • PBX integration. Automate communication, record calls, and improve customer service.

Operational Features

  • CRM comparison
  • CRM from Binotel
  • 360° client
  • CRM analytics
  • PBX integration
Binotel SmartCRM
12

NetHunt CRM

NetHunt CRM: your sales management center right in Gmail. Manage leads, build effective funnels, and automate routine tasks without leaving your inbox. Ideal for businesses that value time and convenience.

Strengths

  • Gmail Integration. Manage leads, funnels, and automations directly from your inbox, simplifying daily work.
  • Lead Management. Effectively track potential clients at all stages of interaction.
  • Visual Funnels. Visually monitor deal progress and quickly identify bottlenecks.
  • Task Automation. Reduce routine by allowing the system to perform repetitive actions for you.

Operational Features

  • CRM Comparison: Choosing a CRM
  • NetHunt CRM: CRM in Gmail
  • Lead Management from Email
  • Sales Funnels in Gmail
  • Marketing Automation with Gmail
NetHunt CRM
13

KeepinCRM

KeepinCRM: a simple CRM for SMEs. Manage clients, tasks, deals, inventory, and finances in one place. Optimize business processes and increase sales. The ideal solution for small and medium-sized businesses that allows for easy implementation of modern management tools.

Strengths

  • All in one place. Manage clients, tasks, deals, inventory, and finances in a single tool.
  • Ease of use. Intuitive interface that allows for quick mastery of functionality.
  • Convenient management. Effectively track all aspects of your business.
  • Mobility. Work with your company's data anywhere, anytime.

Operational Features

  • CRM Comparison
  • CRM for SMEs
  • KeepinCRM: clients
  • KeepinCRM: tasks
  • KeepinCRM: deals
KeepinCRM
14

SalesDrive

SalesDrive: CRM для інтернет-магазинів. Ефективно керуйте продажами, інтегруйте маркетплейси, доставку, платежі та склад. Оптимізуйте бізнес-процеси для зростання продажів. Ваш універсальний інструмент для онлайн-торгівлі.

Strengths

  • Повна інтеграція. Об'єднайте маркетплейси, доставку та платежі в одній системі.
  • Зручне управління. Керуйте замовленнями, клієнтами та складом легко.
  • Ефективний маркетинг. Сегментуйте клієнтів та запускайте цільові кампанії.
  • Аналітика продажів. Отримуйте точні дані для зростання бізнесу.

Operational Features

  • CRM для e-commerce
  • Порівняння CRM
  • SalesDrive
  • Інтеграції магазину
  • Автоматизація продажів
SalesDrive
15

monday sales CRM

monday sales CRM: Flexible CRM for sales on the monday.com platform. Optimize team performance, manage your sales funnel, and increase efficiency. The ideal solution for modern teams striving for growth.

Strengths

  • Flexibility. Customize workflows to meet the needs of your sales team.
  • Data visualization. Understand performance and forecast results.
  • Centralization. All customer and deal information in one place.
  • Teamwork. Improve collaboration and boost your managers' productivity.

Operational Features

  • CRM system comparison
  • monday sales CRM
  • monday.com flexibility
  • CRM for sales
  • Team efficiency
monday sales CRM
16

Bitrix24

Bitrix24: Comprehensive solution for business. CRM, contact center, and project tools in one interface. Optimize sales, improve customer communication, and manage teams more effectively. Ideal for any size company.

Strengths

  • All-in-one CRM. Unified space for sales, contact center, and projects.
  • Extended functionality. Covers all business needs from A to Z.
  • Simple interface. Intuitive for quick learning.
  • Scalability. Ideal for startups and large companies.

Operational Features

  • CRM Comparison
  • Bitrix24 CRM
  • CRM for Sales
  • CRM for Projects
  • CRM for Contact Center
Bitrix24
17

SugarCRM

SugarCRM: flexible CRM with an open architecture for B2B sales. Optimize workflows, improve customer interactions, and accelerate your business growth. The ideal solution for companies requiring a personalized approach.

Strengths

  • Open architecture. Adapt SugarCRM to the unique needs of your B2B business.
  • Flexibility. Easily configure to the specifics of your B2B sales.
  • B2B orientation. Designed to optimize sales processes in the corporate segment.
  • Customization. Create solutions that precisely match your growth strategy.

Operational Features

  • CRM comparison
  • SugarCRM
  • B2B sales
  • Open architecture
  • Flexibility
SugarCRM

Capabilities Comparison

# Software Business Type System Components Try Now Pricing
1LP-CRMproduct business, e-commerce, servicesCustomer management, sales automation, analyticsFree version for up to 50 orders per monthfrom $9/month
2SuiteCRMSmall, medium, large businessFlexibility, customization, open-sourceOpen-source software (free)from $0/mo (self-hosted)
3Creatio (Sales)Sales, marketing, serviceSales automation, low-code, flexibilityFree trialprice on request
4Freshworks CRM (Freshsales)Малий та середній бізнес, відділи продажівТелефонія, email-маркетинг, ШІБезкоштовний планвід $9/міс за користувача
5Streak CRMSmall business, freelancersSales, projects, clientsFree planfrom $59/mo per user
6Capsule CRMSmall business, sole proprietorsContact management, deals, projectsFree planfrom $18/month per user
7Keap (ex-Infusionsoft)Small business, entrepreneurs, growthCRM, marketing automation, salesTrial (free)from $159/mo
8Microsoft Dynamics 365 SalesB2B, complex sales, medium and large businessesLead, deal, customer management30 Day Trialfrom $65/mo per user
9KeyCRMSmall, medium businessOrder centralization, communication optimization, inventory management, detailed analyticsTest 14 daysfrom $19/mo
10Zoho CRMSmall, medium, large businessSales, marketing, service automationFree plan (up to 3 users)starting from $20/month per user
11Binotel SmartCRMBusiness, sales, service360° card, analytics, integration-from 399 UAH/month per employee
12NetHunt CRMBusiness, Sales, GmailLead Management, Sales Funnels, Routine Automation14-day Trialfrom $24/mo per user
13KeepinCRMSMEs, entrepreneurs, startupsClients, tasks, deals, inventory, finances7-day trialfrom UAH 290/user/month
14SalesDriveІнтернет-магазини, маркетплейси, онлайн-торгівляКерування продажами, інтеграції, оптимізаціяТест 14 дніввід 349 грн/міс
15monday sales CRMStartups, small and medium businesses, sales teamsFlexibility, optimization, growthFree plan (up to 2 users)from $12/month per user (min. 3 seats)
16Bitrix24Small, medium, large businessCRM, contact center, projectsFree planfrom $61/mo (5 users)
17SugarCRMB2B businesses, medium and large enterprises, companies with unique needsFlexibility, openness, scalabilityFree trialstarting from $49/month per user

FAQ

Programs with sales automation, analytics, and customer management features are recommended by experts.
Evaluate scalability, integration with other tools, and program cost.
A rating will help identify market leaders and understand their strengths.
Rating leaders usually have a large user base and positive reviews.
Yes, there are affordable solutions, but their functionality may be limited.