Start Efficiently Managing Customers

22 CRM: How to Choose and Use Effectively

Effective Business Management: A Guide to CRM Systems.

Start Efficiently Managing Customers

1

LP-CRM

LP-CRM: a universal CRM for product business, e-commerce, and services. Optimize sales, manage clients, and increase efficiency with our intuitive system. Find the best solutions for your business.

Merits

  • Simple training. Master LP-CRM quickly and effectively.
  • Sales increase. Increase your business profit with us.
  • Data centralization. All information about clients and deals in one place.
  • User-friendly interface. Intuitive system control for all employees.

Working Modules

  • CRM training
  • LP-CRM for business
  • Manage sales
  • CRM for e-commerce
  • Automate business
LP-CRM
2

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) is a powerful CRM system that combines telephony, email, and an AI assistant to optimize your sales. It's ideal for companies looking to enhance customer engagement and accelerate the sales process.

Merits

  • Built-in Telephony. Make calls directly from the CRM, logging all communication.
  • Email Integration. Manage all emails in one place, optimizing interactions.
  • AI Assistant. Get smart suggestions to improve sales and service.
  • Centralized Access. All customer and deal information at your fingertips.

Working Modules

  • CRM for Business
  • CRM with Telephony
  • AI Assistant in CRM
  • Email in CRM
  • Freshworks CRM
Freshworks CRM (Freshsales)
3

Less Annoying CRM

Less Annoying CRM - is an ultra-simple CRM system built specifically for small businesses. Forget complex configurations and a cluttered interface. We offer an intuitive solution that will help you effectively manage clients and sales without unnecessary effort.

Merits

  • Ease of use. CRM designed for the real needs of small businesses, without unnecessary features.
  • Time saving. Allows for more effective management of customer relationships.
  • Affordable price. The perfect solution for a small business budget.
  • Customer support. Always ready to help you master the system and get the most out of it.

Working Modules

  • CRM for small business
  • Easy CRM learning
  • Simple CRM interface
  • Less Annoying CRM
  • CRM without complications
Less Annoying CRM
4

Pipedrive

Pipedrive - is a CRM that will help you sell effectively. Focus on visual pipelines and transforming deals into sales. With Pipedrive, you always see what stage a deal is at, and can react quickly to close more deals successfully. Ideal for growth-oriented teams.

Merits

  • Visual pipeline. Clearly see all deals and their progress stages.
  • Sales growth. Focus on the most promising clients for effective conversion.
  • Ease of use. Intuitive interface for quick learning.
  • Detailed analytics. Track sales performance and optimize strategy.

Working Modules

  • CRM for deals
  • Visual pipeline
  • Pipedrive training
  • More effective sales
  • CRM as a service
Pipedrive
5

monday sales CRM

monday sales CRM: A flexible CRM powered by monday.com for sales teams. Optimize processes, manage clients, and increase sales with an intuitive tool. Start working effectively today!

Merits

  • Complete flexibility. Customize the CRM to your sales team's needs, not the other way around.
  • Powerful automation. Streamline routine tasks and focus on what matters most.
  • Visual management. Track all your deals and processes in a user-friendly interface.
  • monday.com integration. Unify sales with your company's other workflows.

Working Modules

  • CRM training
  • Monday Sales CRM
  • Sales management
  • Flexible solutions
  • Easy start
monday sales CRM
6

SugarCRM

SugarCRM: a flexible CRM with an open architecture for B2B sales. Easily adapts to your business processes. Learn how to effectively use SugarCRM to grow your sales!

Merits

  • Flexibility. Adapt the CRM to the unique needs of your B2B business.
  • Open source. Maximum freedom in customization and integration.
  • Scalability. The system grows with your business.
  • B2B focus. Optimized for complex sales cycles in the corporate segment.

Working Modules

  • CRM for B2B
  • SugarCRM
  • Open architecture
  • Flexibility
  • Training
SugarCRM
7

Apptivo

Apptivo: a powerful suite of business applications with a CRM core, ideal for SMBs. Manage sales, projects, finances, and collaboration in a single interface. Optimize your operations and increase efficiency with Apptivo.

Merits

  • Data centralization. Everything about clients and deals in one place for better control.
  • Advanced capabilities. Business growth with powerful functionality.
  • Ease of use. Intuitive interface for quick adaptation.
  • Flexibility of solutions. Adapt the tool to the specifics of your company.

Working Modules

  • CRM: getting started
  • Apptivo CRM
  • Easy CRM start
  • SMB CRM solution
  • Apptivo for business
Apptivo
8

Nutshell

Nutshell - is your simple CRM and email marketing platform, built for B2B teams. Streamline your sales, build strong customer relationships, and easily manage your marketing campaigns. Everything you need for an effective business, in one intuitive tool. Ideal for those seeking simplicity and effectiveness.

Merits

  • Easy to learn. Start working effectively with CRM without extra effort.
  • Powerful email marketing. Increase sales and customer loyalty.
  • Intuitive interface. Ease of use for all team members.
  • B2B-oriented. Specialized features for your business growth.

Working Modules

  • CRM guides
  • CRM for B2B
  • Nutshell
  • email marketing
  • manage your business
Nutshell
9

SalesDrive

SalesDrive: CRM for online stores. Automate sales! Integration with marketplaces, delivery, payments, warehouse. Effective online business management. Find out how to use SalesDrive and optimize your store's operations.

Merits

  • Max integrations. Connect marketplaces, delivery, payments, and warehouse to a single system.
  • Sales growth. Optimize customer interaction for more effective deals.
  • Business control. Get a complete real-time picture of sales and operations.
  • Convenience for everyone. Intuitive interface for quick staff onboarding.

Working Modules

  • CRM: how to start?
  • SalesDrive: CRM for e-commerce
  • Integrations for stores
  • CRM: complete guide
  • SalesDrive: business automation
SalesDrive
10

OneBox OS

OneBox OS: The unified platform for business! CRM, ERP, telephony, inventory, and document management - all in one solution. Optimize processes, manage clients, and grow effectively. Ideal for those seeking a comprehensive business system.

Merits

  • Unified space. Manage your business: sales, inventory, telephony, and documents in one system.
  • Flexibility. Customize to your unique business processes with ease.
  • Efficiency. Optimize team performance, accelerate sales, and improve customer service.
  • Scalability. Grow your business with a system that scales with you.

Working Modules

  • CRM: how to use
  • OneBox: CRM/ERP solution
  • Business process automation
  • Inventory and document management
  • Integrated telephony
OneBox OS
11

SuiteCRM

SuiteCRM: a powerful Open-source CRM for your business! Easily adapt it to your needs thanks to extensive customization options. The ideal solution for effective customer and sales management.

Merits

  • Free foundation. Fully open-source code for free use and enhancements.
  • Flexibility. Perfectly adapts to your company's unique business processes.
  • Extensions. Easily integrates with other services and modules.
  • Active community. Quick help and many ready-made solutions from users.

Working Modules

  • CRM training
  • SuiteCRM tips
  • Open-source CRM
  • CRM customization
  • CRM expertise
SuiteCRM
12

Agile CRM

Agile CRM: the unified platform for sales, marketing, and service. Optimize processes, increase efficiency, and improve customer interaction. An intuitive interface makes working with CRM simple and effective.

Merits

  • Unified interface. Everything in one place for sales, marketing, and service.
  • Intuitive control. Easy to learn, quick to achieve results.
  • Centralized data. A comprehensive view of the customer and business.
  • Increased efficiency. Optimize team work, achieve goals faster.

Working Modules

  • CRM: guides
  • Agile CRM: a complete solution
  • Sales, marketing, service
  • Unified CRM interface
  • How to master CRM
Agile CRM
13

Vtiger CRM

Vtiger CRM: your all-in-one platform for sales, marketing, and customer support. Optimize business processes, boost team efficiency, and provide seamless service. Everything you need to grow your business - in one powerful system.

Merits

  • Unified Platform. Unify Sales, Marketing, and Help Desk for a streamlined business.
  • Sales Growth. Optimize your sales team's workflow for superior results.
  • Enhanced Marketing. Effectively engage customers and increase conversion rates.
  • Customer Support. Deliver exceptional service and foster customer loyalty.

Working Modules

  • CRM Tutorials
  • Vtiger CRM
  • Sales, Marketing, Help Desk
  • Unified Platform
  • Get Started with CRM
Vtiger CRM
14

KeepinCRM

KeepinCRM: a simple CRM for SMEs! Manage clients, tasks, deals, inventory, and finances in one place. The ideal solution for an efficient business. Easy to start, easy to use!

Merits

  • Easy to master. Intuitive interface that allows you to quickly get started without unnecessary effort.
  • Full control. Manage clients, deals, tasks, inventory, and finances in one place.
  • Business growth. Optimize customer relations and increase sales with our system.
  • Accessibility for everyone. A simple solution for small and medium-sized businesses that will improve your productivity.

Working Modules

  • CRM for SMEs
  • Clients, tasks, deals
  • Simple CRM
  • KeepinCRM
  • How to use CRM
KeepinCRM
15

Binotel SmartCRM

Binotel SmartCRM - ваш комплексний інструмент для управління клієнтськими відносинами. Надає 360° картку клієнта, глибоку аналітику, зручне керування задачами та безшовну інтеграцію з АТС Binotel. Ідеально підходить для підвищення ефективності вашого бізнесу.

Merits

  • 360° картка клієнта. Повна історія взаємодії з кожним клієнтом у одному місці для кращого розуміння його потреб.
  • Потужна аналітика. Приймайте обґрунтовані бізнес-рішення завдяки детальним звітам та статистиці.
  • Ефективні задачі. Керуйте завданнями команди, контролюйте їх виконання та підвищуйте продуктивність.
  • Інтеграція з АТС. Об'єднуйте телефонні дзвінки з CRM для повного контролю комунікацій.

Working Modules

  • CRM навчання
  • Binotel SmartCRM
  • Картка клієнта 360°
  • CRM аналітика
  • Інтеграція з АТС
Binotel SmartCRM
16

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales: a powerful CRM for sales from Microsoft. Deep integration with the 365 ecosystem and the innovative Copilot assistant will help optimize workflows, analyze data, and achieve better results.

Merits

  • Simple training. Detailed guides and support from Microsoft.
  • 365 Integration. Combine sales with other business processes.
  • Copilot assistant. AI assistant for more efficient work.
  • Flexibility. Customize the system to your business needs.

Working Modules

  • CRM guides
  • Dynamics 365 Sales
  • 365 Integration
  • Copilot AI
  • CRM training
Microsoft Dynamics 365 Sales
17

amoCRM

amoCRM: CRM with a messenger focus. Effectively manage sales through chat funnels, automate client work with bots, and communicate omnichannally. Find a powerful tool for your business.

Merits

  • Chats are the foundation of sales. Create effective chat funnels to guide clients from first contact to deal.
  • Client management. Unify all communication channels in one place for complete control over dialogues.
  • Communication automation. Use smart bots to answer common questions and automate routine tasks.
  • User-friendly interface. Easily master all amoCRM features thanks to an intuitive design.

Working Modules

  • CRM: how to use
  • amoCRM: your success
  • chats, bots, omnichannel
  • automate your business
  • simple and effective
amoCRM
18

Copper

Copper: CRM for Google Workspace, which turns your Gmail into a powerful sales tool. Automate tasks, track communications, and manage deals right from your inbox. With Copper, you'll always be in the loop and make informed decisions.

Merits

  • Gmail integration. Communicate and manage clients in one window without leaving your email.
  • Deep integration. Copper works within the Google Workspace environment, like a native application.
  • Seamless experience. A full-fledged CRM that complements your Google tools.
  • Ease of use. Intuitive interface for effective client management.

Working Modules

  • CRM for Google Workspace
  • Gmail integration
  • CRM training
  • Copper CRM
  • Easy management
Copper
19

CPAshka

CPAshka - CRM system designed for dropshipping. Automates profit and expense calculation, simplifies order management. Ideal for dropshippers seeking to optimize their work and increase efficiency. Learn how CPAshka can help you manage your dropshipping business.

Merits

  • Simple interface. Intuitive navigation for quick learning.
  • Auto-calculation. Accurate accounting of your dropshipping profits and expenses.
  • Data centralization. All customer and order information in one place.
  • Effective control. Continuous sales monitoring and analytics for growth.

Working Modules

  • CRM for dropshipping
  • How to use CRM
  • Dropshipping automation
  • CPAshka CRM
  • Dropshipper calculation
CPAshka
20

HubSpot CRM

HubSpot CRM: a powerful, free CRM to grow your business! Unify marketing, sales, and support on one simple platform. Ideal for beginners and experienced users seeking effective tools for automation and process optimization.

Merits

  • Free to start. Start managing your business without investment.
  • All-in-one platform. Marketing, sales, and support in one place.
  • Intuitive interface. Easy for every employee to use.
  • Scalability. Grow with a tool that adapts to you.

Working Modules

  • CRM for business
  • HubSpot CRM: free
  • Manage sales and marketing
  • Understand how CRM works
  • Platform for growth
HubSpot CRM
21

KeyCRM

KeyCRM - a Ukrainian CRM for managing orders from all channels, communications, inventory, and analytics. An ideal solution for optimizing business processes and increasing sales. Find out how to make your business more efficient!

Merits

  • A single hub. Manage orders from all channels in one place, optimizing your work.
  • Simple communication. Communicate effectively with clients through various channels without missing a single message.
  • Clear accounting. Monitor inventory levels and replenish stocks promptly.
  • Deep analytics. Make informed decisions based on detailed sales statistics and performance metrics.

Working Modules

  • CRM: training
  • KeyCRM: all channels
  • CRM: management
  • KeyCRM: communication
  • CRM: guide
KeyCRM
22

Insightly

Insightly: A powerful CRM that combines project management and integrations. Ideal for SMBs looking to optimize business processes, improve team efficiency, and attract new clients. Easily scalable and adaptable to your needs.

Merits

  • Projects without chaos. Manage all project stages from planning to successful completion.
  • Integrations for growth. Connect your favorite services for a unified workspace.
  • Success analytics. Get valuable reports for decision-making.
  • Team space. Collaboration on clients and tasks becomes more effective.

Working Modules

  • CRM for SMB
  • Projects and integrations
  • Insightly CRM
  • How to use CRM
  • Where to find CRM
Insightly

Comparative Analysis

# Work System For Whom System Capabilities Test Access Initial Tariff
1LP-CRMproduct business, eCommerce, servicesSales management, clients, efficiencyFree version up to 50 orders per monthfrom $9/month
2Freshworks CRM (Freshsales)Small, Medium BusinessTelephony, Email, AIFree Planfrom $9/mo per user
3Less Annoying CRMSmall business, startups, freelancersSimplicity, efficiency, customers30-day trial$19/mo per user
4PipedriveSmall business, medium businessVisual pipeline, deals, growth14-day trialfrom $14.90/mo per user
5monday sales CRMSales teams, businessesFlexibility, optimization, growthFree plan (up to 2 users)from $12/month per user (min. 3 seats)
6SugarCRMB2B sales, sales growthFlexibility, scalability, adaptabilityFree trialfrom $49/mo per user
7ApptivoSMB, businesses, companiesCRM, sales, projects, finances, collaborationTest for freefrom $15/mo per user (annual payment) or $20/mo monthly
8NutshellB2B teams, small business, medium businessCRM, email marketing, B2B teams14 Day Trialstarting from $16/mo per user
9SalesDriveOnline stores, e-commerce, online businessSales automation, marketplaces, payments14 days trialfrom 349 UAH/month
10OneBox OSSmall, medium businesses, startupsCRM, ERP, telephonyPart of applications is freefrom $1.99/mo (per 1000 records)
11SuiteCRMSmall, medium, large businessCustomization, customer management, salesOpen-source software (free)from $0/mo (self-hosted)
12Agile CRMSmall business, medium business, startupsSales, marketing, serviceFree plan (up to 10 users)from $8.99/mo per user
13Vtiger CRMSmall, Medium Business, StartupsSales, Marketing, Support15 Day TrialStarting at $15/month per user
14KeepinCRMSMEs, companies, entrepreneursClient management, deals, finances7-day trialfrom 290 UAH/user/month
15Binotel SmartCRMПродажі, сервіс, бізнес360° картка клієнта, аналітика, інтеграція з АТС-від 399 грн/міс за співробітника
16Microsoft Dynamics 365 SalesBusiness, sales, analyticsSales management, analytics, integration30-day trialfrom $65/month per user
17amoCRMSmall business, medium business, salesChat funnels, bots, omnichannel14-day trialfrom $15/mo per user
18CopperSales, small business, startupsAutomation, tracking, management14-day trialfrom $29/mo per user
19CPAshkadropshippers, business optimization, order managementAutomation, profit, ordersFree for the first 100 leadsfrom $5/month
20HubSpot CRMSmall business, startups, SMBsMarketing, sales, supportFree planfrom $20/mo per user
21KeyCRMOnline stores, online services, manufacturersOrder management, communication, analytics14 days trialfrom $19/month
22InsightlySMB, developers, agenciesCRM, projects, integrations14-day trialfrom $29/mo per user

Support

Online courses, webinars, CRM manufacturer's documentation, specialist consultations.
On the official website of 22 CRM, in the Products and Support section.
Complete free registration on the website, choose the required tariff plan, and follow the instructions.
Study the functionality, customize it to your needs, practice with real data.
Video tutorials, knowledge base, user forums, and professional consultants.