Expand Your Business Capabilities

Top 23 CRMs for Small Business

Optimize Your Business: Top Solutions for Effective Management.

Expand Your Business Capabilities

1

LP-CRM

LP-CRM: Your key to effective business! Optimize sales of goods, e-commerce, and services. Automate processes, manage customers, and grow with innovative CRM.

Key Advantages

  • Customer management. Easily maintain a customer database, their history, and needs.
  • Sales growth. Identify the best offers and optimize your funnel with LP-CRM.
  • Workflow optimization. Reduce routine tasks to focus on business development.
  • Analytics for decision making. Get data for effective management decisions.

Working Modules

  • CRM for small business
  • Sales optimization
  • LP-CRM: Your success
  • E-commerce, services, goods
  • Simplicity and efficiency
LP-CRM
2

CPAshka

CPAshka: A CRM system that automates dropshipping. Easily manage orders, clients, and invoices. Optimize sales and increase profits with CPAshka - the ideal solution for small businesses.

Key Advantages

  • Profit maximization. Automation of dropshipper commissions accounting for accurate performance analysis.
  • Convenient management. Easy control over all aspects of your dropshipping business.
  • Data transparency. All information about commissions and deals is collected in one place.
  • Efficiency growth. Optimize your work and increase the number of successful sales with CPAshka.

Working Modules

  • CRM for small business
  • Simplification of work
  • Effective management
  • CRM for dropshipping
  • Dropshipper automation
CPAshka
3

Less Annoying CRM

Less Annoying CRM: Extremely simple CRM for small businesses. Forget complexity, focus on growth. Effective customer management without unnecessary features. The ideal solution for those who value time and simplicity.

Key Advantages

  • Simplicity of use. Intuitive interface that doesn't require extensive training.
  • Effective management. Centralized storage of all customer and deal information.
  • Accessibility. A convenient solution for any growing team size.
  • Affordability. Attractive pricing that meets the needs of startups and SMEs.

Working Modules

  • Simple CRM for small business
  • Less Annoying CRM: easy start
  • Effortless customer management
  • CRM for growing your business
  • Less complexity, more sales
Less Annoying CRM
4

Insightly

Insightly: Powerful CRM and project management for SMBs. Streamline sales, track projects, integrate tools. All in one place to grow your business.

Key Advantages

  • Client management. Centrally store all your client information for more effective interaction.
  • Task organization. Easily plan, track, and assign projects and tasks among the team.
  • Integrations. Connect your favorite services to expand functionality and ease of use.
  • Reporting. Analyze your work results and make informed decisions for growth.

Working Modules

  • CRM for SMB
  • Projects and CRM
  • Integrations for business
  • Insightly for small business
  • Business process automation
Insightly
5

Nutshell

Nutshell: A simple CRM + email marketing for B2B teams. Organize sales, automate communication, and grow your business. Ideal for small teams who value efficiency and simplicity.

Key Advantages

  • Customer management. Effectively track all information about your potential and existing customers.
  • Email marketing. Easily create and send professional emails to your clients.
  • Ease of use. An intuitive interface that doesn't require extensive training.
  • Sales growth. Organize team work and improve customer interaction to increase profits.

Working Modules

  • Convenient CRM for SMB
  • B2B sales automation
  • Email marketing for business
  • Nutshell: Simple CRM
  • B2B Customer management
Nutshell
6

Salesforce Sales Cloud

Salesforce Sales Cloud: The leading CRM for small businesses. Effectively build sales funnels, automate processes, and gain deep analytics. Increase conversion and foster customer relationships.

Key Advantages

  • Sales Growth. Increase profits through effective customer relationship management and process optimization.
  • Command Center. Consolidate all valuable customer and deal information in one place for better decisions.
  • Forecasting. Accurate planning of future outcomes based on data analytics.
  • Customer Experience. Enhance customer loyalty by providing personalized service and quick support.

Working Modules

  • CRM for Small Business
  • Automate Sales
  • Effective Customer Management
  • Simple Sales for Startups
  • Grow Your Business
Salesforce Sales Cloud
7

Capsule CRM

Capsule CRM: your easy assistant for managing contacts, deals, and projects. The optimal CRM solution for small businesses that simplifies daily work and helps to grow.

Key Advantages

  • Convenient management. Easily track all your clients and their interactions.
  • Centralized data. All information about contacts, deals, and projects in one place.
  • Efficiency in work. Optimize workflows and increase team productivity.
  • Simple interface. intuitive design for quick learning and effective use.

Working Modules

  • Easy CRM for business
  • Effective contact management
  • Deal tracking
  • Project management
  • Capsule CRM - your assistant
Capsule CRM
8

OneBox OS

OneBox OS - a universal CRM/ERP platform for small businesses. Manage processes, telephony, inventory, and document flow in one window. Optimize operations and increase profits with our comprehensive solution!

Key Advantages

  • A single space. Manage clients, sales, inventory, and documents on one platform.
  • Work optimization. Simplify daily tasks and improve team efficiency.
  • Flexibility. Adapt the tool to your business needs, scale its growth.
  • Sales analytics. Get detailed reports for better decision-making and performance control.

Working Modules

  • CRM for small business
  • OneBox OS: CRM/ERP
  • Business Management
  • Processes, telephony, inventory
  • A unified solution for business
OneBox OS
9

SalesDrive

SalesDrive: CRM for online stores. Automate sales, integrate marketplaces, delivery, payments, manage inventory. Optimize small business operations and increase profits with SalesDrive!

Key Advantages

  • Marketplace integration. Seamless collaboration with popular marketplaces, expanding your sales. benefit_desc2 - Streamlining the order fulfillment process, integration with courier services. benefit_desc3 - Support for various payment methods for your customers' convenience. benefit_desc4 - Accurate inventory tracking, stock control, and timely replenishment. characteristic1 - CRM for business
  • Delivery automation. Спрощення процесу відправки замовлень, інтеграція з кур'єрськими службами.
  • Payment solutions. Підтримка різних способів оплати для зручності ваших клієнтів.
  • Inventory management. Точний облік товарів, контроль залишків та своєчасне поповнення.

Working Modules

  • CRM для бізнесу
  • Simplicity and convenience
  • Sales growth
  • Task automation
  • Customer management
SalesDrive
10

SugarCRM

SugarCRM: a flexible CRM with an open architecture for B2B sales. Optimize your small business operations, enhance customer interactions, and boost sales performance with a scalable solution that adapts to your needs.

Key Advantages

  • Flexibility. Adapt to your unique B2B sales.
  • Openness. Integrate with other tools for full control.
  • B2B Focus. Optimized for complex B2B sales cycles.
  • Scalability. Grow with a powerful tool.

Working Modules

  • CRM for B2B
  • Open Architecture
  • Flexibility
  • Sales
  • Small Business
SugarCRM
11

Zoho CRM

Zoho CRM: A powerful cloud CRM for small businesses. Automate sales, marketing, and service, simplify processes, and increase profits. Everything you need for your business growth in one place.

Key Advantages

  • Cloud CRM. Optimize sales, marketing, and service with Zoho CRM. It's a powerful tool for your business growth.
  • Automation. Free up time for your customers by automating routine tasks with Zoho CRM.
  • Scalability. Grow with Zoho CRM by adapting it to your business needs.
  • Integration. Unify all your business processes into a single system with Zoho CRM.

Working Modules

  • CRM for small businesses
  • Zoho CRM: Cloud solution
  • Automate sales
  • Marketing and service
  • Effective company growth
Zoho CRM
12

amoCRM

amoCRM: CRM with a focus on messengers! Automate sales with chat funnels, bots, and omnichannel dialogues. Make customer communication more effective and close more deals. Ideal for small businesses.

Key Advantages

  • Chat funnels. Conveniently guide clients from the first message to a deal, automating communication.
  • Bot assistant. Automatically answer frequently asked questions and collect customer data 24/7.
  • Omnichannel. Communicate with clients in any messenger convenient for them from a single window.
  • Sales in dialogue. Maximize the effectiveness of turning conversations into sales by understanding customer needs.

Working Modules

  • CRM for small business
  • amoCRM - chat marketing
  • Omnichannel for sales
  • Automation with bots
  • Business growth with amoCRM
amoCRM
13

Close

Close - CRM for sales teams, focused on call efficiency and email sequences. Optimize communication, automate sales, and increase conversion for small businesses. Everything you need for sales growth in one solution!

Key Advantages

  • Full power calls. Increase your client conversation efficiency with user-friendly tools.
  • Email sequences. Automate communication and build long-term relationships with clients.
  • Sales analytics. Make informed decisions based on detailed reports.
  • Ease of use. Intuitive interface for quick learning and productive work.

Working Modules

  • CRM for small business
  • Simplicity and efficiency
  • Sales development
  • Close: CRM for teams
  • Calls and email sequences
Close
14

Odoo CRM

Odoo CRM: powerful CRM module in the Odoo ERP ecosystem. An ideal solution for small businesses aiming to optimize sales, customer base, and marketing campaigns. Comprehensive customer relationship management in a single system.

Key Advantages

  • Integration with ERP. Seamless operation with all business processes in one place, reducing data duplication and increasing efficiency.
  • Scalability. Grows with your business, easily adapts to new tasks and increasing volumes.
  • Sales management. Centralized tracking of leads, deals, and clients to maximize sales.
  • Effective communication. Improves customer interaction through complete communication history and personalized approaches.

Working Modules

  • CRM for small business
  • Odoo CRM: ERP ecosystem
  • Simplicity and functionality
  • Integration with other modules
  • Effective customer management
Odoo CRM
15

monday sales CRM

monday sales CRM: a flexible CRM based on monday.com for sales teams. Optimize processes, manage deals, and increase your small business's efficiency. Easily adapts to your needs.

Key Advantages

  • Customization for you. Adapt the platform to your sales team's unique needs.
  • Simple interface. Easy to learn, intuitive for every employee.
  • Task automation. Free up your team from routine, focus on clients.
  • Sales tracking. Control every stage of the deal, analyze performance.

Working Modules

  • CRM for small business
  • monday sales CRM
  • Flexible CRM
  • Sales
  • Teams
monday sales CRM
16

Bitrix24

Bitrix24: The all-in-one business platform! CRM, project management, communications, and contact center. Automate sales, improve team collaboration, and customer communication. Ideal for small businesses!

Key Advantages

  • Unified space. Manage sales, communication, and projects in a single interface.
  • Sales growth. Control every stage of a deal and increase conversion.
  • Effective communication. Unites teams and clients for coordinated work.
  • Expanded capabilities. Utilize tools for marketing, support services, and tasks.

Working Modules

  • CRM for small business
  • Bitrix24: all-in-one
  • Sales, contacts, projects
  • Business automation
  • Efficiency with Bitrix24
Bitrix24
17

SuiteCRM

SuiteCRM - a powerful open-source CRM for small businesses. Offers flexible settings and advanced capabilities for effective sales, marketing, and customer service management. Completely free and adaptable to your needs.

Key Advantages

  • Flexibility. Adapt the tool to the unique needs of your business.
  • Full configuration. Customize to your needs without limitations.
  • Open source. Ability to expand functionality and security.
  • Efficiency. Optimize team performance and increase sales.

Working Modules

  • CRM for small business
  • Open-source CRM
  • Customization
  • SuiteCRM
  • Wide capabilities
SuiteCRM
18

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) is a comprehensive solution for small businesses, integrating CRM and marketing automation. Organize contacts, automate sales and communication to free up time for your business growth. Ideal for efficiency-driven entrepreneurs!

Key Advantages

  • Sales Growth. Increase revenue through effective customer relationship management and personalized marketing.
  • Ease of Use. An intuitive interface allows for quick mastery of tools, enabling you to focus on your business development.
  • Effective Marketing. Automate campaigns, attract new customers, and retain existing ones.
  • Convenient Management. Organize customer interactions, track deals, and analyze results in one place.

Working Modules

  • CRM for Small Business
  • Marketing Automation
  • Keap: CRM+Marketing
  • Simple Business Tool
  • For Entrepreneurs
Keap (ex-Infusionsoft)
19

Creatio (Sales)

Creatio (Sales): Low-code CRM platform with process automation for small businesses. Create and optimize sales, service, and marketing without complex coding. Quickly adapt the system to your unique needs!

Key Advantages

  • Quick adaptation. Easily customize the platform to your business's unique needs.
  • Integration. Unify diverse tools into a single workspace.
  • Scalability. Grow without limits, the system adapts to your ambitions.
  • Ease of use. Intuitive interface for teams of any level.

Working Modules

  • CRM for small business
  • Business process automation
  • Low-code solution
  • Creatio CRM/platform
  • Effective sales management
Creatio (Sales)
20

Agile CRM

Agile CRM: Your Path to Success! A comprehensive solution for small businesses, combining sales, marketing, and service in one intuitive interface. Increase efficiency, improve customer experience, and scale your business with Agile CRM!

Key Advantages

  • Unifies features. All tools for sales, marketing, and service in one convenient window.
  • Increased efficiency. Optimize workflows and increase profits.
  • Data centralization. All information about clients and deals in one place.
  • Simple interface. Easy start and convenient management for your team.

Working Modules

  • CRM for small business
  • Agile CRM
  • Sales, marketing, service
  • Unified interface
  • Convenient and efficient
Agile CRM
21

Vtiger CRM

Vtiger CRM: the all-in-one platform for sales, marketing, and customer support. Optimize your small business operations, boost efficiency, and drive growth with our comprehensive solution.

Key Advantages

  • Sales Growth. Effectively manage leads and deals, increasing conversion rates.
  • Scalability. The system adapts to your business needs, from startup to growing company.
  • Unified Space. Unifies sales, marketing, and customer support for seamless operations.
  • Analytics. Gain valuable insights for strategic decision-making and operational optimization.

Working Modules

  • CRM for Small Business
  • Vtiger CRM: Sales, Marketing, Help Desk
  • All-in-one Platform for Business
  • User-friendly CRM Interface
  • Sales and Marketing Automation
Vtiger CRM
22

Freshworks CRM (Freshsales)

A powerful CRM for small businesses! Combines telephony, email, and an AI assistant for sales automation, improved communication, and effective customer management. Make your business even more successful!

Key Advantages

  • Built-in telephony. Conveniently manage calls and log customer interactions.
  • Email marketing. Send personalized emails and track their effectiveness.
  • AI assistant. Automate routine tasks and get suggestions to improve sales.
  • Unified platform. Manage customers, communication, and sales in one convenient interface.

Working Modules

  • CRM for small businesses
  • Easy setup
  • Sales automation
  • Free plan
  • Freshworks CRM
Freshworks CRM (Freshsales)
23

Binotel SmartCRM

Binotel SmartCRM: Powerful CRM for small businesses! 360° customer card, detailed analytics, task management, and integration with Binotel PBX. Optimize customer relations and sales!

Key Advantages

  • 360° customer card. See the entire interaction history with each client in one place.
  • Sales analytics. Make informed decisions based on data.
  • Task management. Organize team work and track progress.
  • PBX integration. Communication with clients becomes even simpler and more effective.

Working Modules

  • CRM for small business
  • Binotel SmartCRM
  • 360° client
  • Analytics
  • PBX integration
Binotel SmartCRM

Overview and Comparison

# Business Platform For Managers System Capabilities Free Access From
1LP-CRMSmall business, medium business, eCommerceSales optimization, auto-processes, customer managementFree version up to 50 orders per monthfrom $9/month
2CPAshkadropshippers, small business, online salesAutomation, management, profitFree for the first 100 leadsfrom $5/month
3Less Annoying CRMSmall business, startupsSimplicity, efficiency, growth30-day trial$19/month per user
4InsightlySmall business, project managementCRM, projects, integration14-day trialfrom $29/mo per user
5NutshellSmall business, sales teamsCRM, email marketing, automation14-day trialfrom $16/mo per user
6Salesforce Sales CloudSmall businesses, growing companiesFunnel building, automation, analytics30-Day Trialfrom $25/mo per user
7Capsule CRMSmall business, startupsContact, deal, project managementFree planfrom $18/mo per user
8OneBox OSSmall business, manufacturing, servicesCRM/ERP, telephony, document flowSome applications are freefrom $1.99/mo (per 1000 records)
9SalesDriveOnline stores, small businesses, eCommerceAutomation, integration, management14-day trialfrom 349 UAH/month
10SugarCRMB2B, small business, salesOpen architecture, flexibility, scalabilityFree trialfrom $49/mo per user
11Zoho CRMSmall business, growth, profitSales, marketing, service automationFree plan (up to 3 users)from $20/month per user
12amoCRMSmall businesses, salespeople, managersMessengers, chat funnels, omnichannel14-day trialfrom $15/mo per user
13CloseSmall business, sales teamsCalls, Email, Automation14-day trialfrom $49/month per user
14Odoo CRMSmall business, sales optimization, customer managementSales, clients, marketingOne App Free (CRM free)from €24.90/mo per user
15monday sales CRMSmall business, sales teamsFlexibility, deal management, efficiencyFree plan (up to 2 users)from $12/month per user (min. 3 seats)
16Bitrix24Small business, teamsCRM, projects, communicationsFree planfrom $61/mo (5 users)
17SuiteCRMSmall business, sales, marketing, serviceOpen source, flexibility, freeOpen Source Software (free)from $0/mo (self-hosted)
18Keap (ex-Infusionsoft)Small Business, Entrepreneurs, GrowthCRM, Automation, CommunicationTrial (Free)from $159/mo
19Creatio (Sales)Small business, sales, marketingSales automation, low-code, adaptabilityFree trialprice on request
20Agile CRMSmall business, startupsSales, marketing, serviceFree plan (up to 10 users)from $8.99/mo per user
21Vtiger CRMsmall business, growth, optimizationSales, Marketing, Support15 Day Trialstarting at $15/mo per user
22Freshworks CRM (Freshsales)small business, salesTelephony, email, AI assistantFree planfrom $9/mo per user
23Binotel SmartCRMSmall business, sales360° card, analytics, integration-from 399 UAH/month per employee

User Questions

It automates processes, improves communication, organizes customer data, and increases sales.
Choose solutions with a simple interface, affordable price, and functionality that meets your needs.
Usually, modern platforms have an intuitive interface and easy setup, and support helps.
Optimizing customer interactions leads to a better understanding of their needs, increased loyalty, and more effective sales.
Yes, there are free versions or pricing plans suitable for startups and small businesses.