Start Efficiently Managing Customers

TOP 17 CRMs for Dropshipping

Best CRMs for Successful Dropshipping

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Start Efficiently Managing Customers

1

LP-CRM

LP-CRM: your CRM for product business, e-commerce and services. Optimize sales, manage clients and increase efficiency. Ideal for dropshipping and any business that strives to grow.

System Features

  • Sales growth. LP-CRM will help identify new opportunities to increase profits.
  • Management efficiency. Organize all operations in one place, increasing productivity.
  • Customer loyalty. Build strong relationships with customers through a personalized approach.
  • Business analytics. Make informed decisions based on detailed reports and metrics.

Working Modules

  • CRM for dropshipping
  • Sales automation
  • LP-CRM: your product business
  • E-commerce CRM
  • CRM for services
LP-CRM
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2

Bitrix24

Bitrix24: An all-in-one CRM and workspace for dropshipping. Effectively manage sales, contact center, and projects. Boost your business productivity today!

System Features

  • Sales control. Manage all orders and customers in a single interface, optimizing team performance.
  • Business expansion. Scale your business with a powerful tool for managing interactions.
  • Customer service improvement. Provide fast and quality support, increasing customer loyalty.
  • Efficiency growth. Optimize workflows, automate routine tasks, and save time.

Working Modules

  • CRM for dropshipping
  • Bitrix24: all in one
  • Sales optimization
  • Project management
  • Contact center
Bitrix24
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3

Apptivo

Apptivo: a powerful suite of business applications with a CRM core, ideal for SMBs. Optimize sales, customer management, and your dropshipping business operations from a single platform.

System Features

  • Full control. Centralize order, customer, and inventory management.
  • Sales growth. Work effectively with leads and increase conversion.
  • Easy start. Apptivo's intuitive interface allows you to get started quickly.
  • Scalability. Apptivo's solution adapts to your needs, from startup to growing business.

Working Modules

  • CRM for dropshipping
  • Business automation
  • Apptivo: CRM for SMB
  • Sales and marketing
  • Customer management
Apptivo
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4

SalesDrive

SalesDrive: CRM for successful dropshipping! Integrate marketplaces, shipping, payments, and inventory into a single system. Optimize sales, manage orders and clients easily. Increase profits with SalesDrive!

System Features

  • More convenient accounting. Managing all orders and clients in one place, simplifying work.
  • Integrations. Automatic connection to marketplaces, email, and delivery services.
  • Sales growth. Effective customer management and service improvement stimulates repeat purchases.
  • Detailed analytics. Track sales performance and optimize strategies to achieve better results.

Working Modules

  • CRM for dropshipping
  • Sales optimization
  • Integration with marketplaces
  • Order management
  • SalesDrive - your assistant
SalesDrive
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5

HubSpot CRM

HubSpot CRM: безкоштовне ядро CRM для дропшипінгу. Об'єднайте маркетинг, продажі та підтримку в єдиній платформі, автоматизуйте процеси та ефективно керуйте клієнтами.

System Features

  • Безкоштовний старт. Почніть керувати бізнесом без витрат.
  • Все в одному. Маркетинг, продажі, підтримка в одному місці.
  • Масштабованість. Розвивайте свій бізнес без обмежень.
  • Автоматизація. Економте час та ресурси, оптимізуйте роботу.

Working Modules

  • CRM для дропшипінгу
  • HubSpot: CRM+маркетинг+продажі
  • Безкоштовне ядро CRM
  • Єдина платформа
  • Професійна підтримка
HubSpot CRM
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6

Copper

Copper: A CRM that works directly in Gmail. Optimize dropshipping sales, manage clients and deals without leaving your Google Workspace. Full integration for efficiency!

System Features

  • Communication Hub. All customer dialogues in one place, integrated with Gmail.
  • Order Management. Easy tracking of purchase statuses and communications.
  • Workflow Automation. Free up time for business growth by automating routine tasks.
  • Sales Analytics. Gain valuable insights to improve strategies and increase profits.

Working Modules

  • CRM for dropshipping
  • Client Management
  • Google Workspace CRM
  • Gmail Integration
  • Copper CRM
Copper
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7

Nutshell

Nutshell: a simple CRM + email marketing for B2B teams. Automate sales, improve customer communication, and increase the efficiency of your dropshipping business. Easy integration, user-friendly interface.

System Features

  • Sales growth. Increase profits through effective customer and campaign management.
  • Customer management. Organize all buyer information in one place.
  • Email marketing. Engage and retain customers with powerful newsletters.
  • Analytics. Make data-driven decisions to optimize operations.

Working Modules

  • CRM for dropshipping
  • Sales automation
  • User-friendly CRM for B2B
  • Email marketing by Nutshell
  • Simple interface
Nutshell
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8

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - a powerful CRM for dropshipping. Built-in telephony, email marketing, and an AI assistant automate sales, improve customer communication, and optimize order management. Maximize your business efficiency!

System Features

  • Data centralization. All customer and order data in one place for easy access.
  • Integrated telephony. Calls and call recordings directly from the platform.
  • Powerful analytics. Track sales and marketing performance in real time.
  • AI assistant. Automate routine tasks and get smart recommendations for growth.

Working Modules

  • CRM for dropshipping
  • Sales automation
  • Freshworks CRM
  • AI assistant
  • Built-in telephony
Freshworks CRM (Freshsales)
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9

Zoho CRM

Zoho CRM: cloud CRM for sales, marketing, and service automation. Optimize customer interactions, accelerate deals, and improve service. Ideal for dropshipping to scale your business.

System Features

  • Sales growth. Increases manager efficiency and conversion rates.
  • Data centralization. All customer and order information in one place.
  • Routine automation. Frees up staff time for strategic tasks.
  • Customer management. Improves customer interaction and loyalty.

Working Modules

  • Zoho CRM: dropshipping optimization
  • Sales automation
  • Dropshipping marketing
  • Customer service
  • Cloud CRM
Zoho CRM
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10

Binotel SmartCRM

Binotel SmartCRM: comprehensive solution for dropshipping! 360° customer card, powerful analytics, convenient task management and PBX integration. Optimize sales, increase loyalty and control your business with Binotel!

System Features

  • 360° customer card. See the entire history of interaction with the client in one place for personalized service.
  • Advanced analytics. Get detailed reports on sales and performance to optimize your business.
  • Task automation. Save time by delegating routine operations to the system and focusing on development.
  • PBX integration. Manage calls and communications directly from the customer card for full control.

Working Modules

  • Dropshipping CRM
  • Sales automation
  • 360° customer experience
  • Sales analytics
  • PBX integration
Binotel SmartCRM
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11

KeepinCRM

KeepinCRM: a simple CRM for dropshipping. Manage clients, tasks, deals, inventory, and finances in one place. Maximize your business efficiency with minimal effort.

System Features

  • Sales growth. Manage all clients and deals in one place.
  • Workflow optimization. Efficiently allocate tasks and control inventory.
  • Cost reduction. Automate routine tasks and avoid unnecessary expenses.
  • Increased loyalty. Build strong relationships with every client.

Working Modules

  • CRM for dropshipping
  • Clients, tasks, deals
  • Inventory and finances
  • Simple CRM for SMEs
  • KeepinCRM - all-in-one
KeepinCRM
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12

Creatio (Sales)

A powerful low-code CRM/platform for business process automation. Optimize sales, manage customers, and increase the efficiency of your dropshipping business with Creatio's flexible tools.

System Features

  • Order automation. Optimize the processing of each order, from receipt to shipment.
  • Sales growth. Systematize customer interactions to increase conversion.
  • Process management. Easily adapt workflows to your business needs.
  • Business scaling. Grow effectively while maintaining control over all operations.

Working Modules

  • CRM for dropshipping
  • Dropshipping automation
  • Creatio: low-code CRM
  • Process automation
  • CRM by Creatio
Creatio (Sales)
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13

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - your dropshipping assistant! Powerful CRM and marketing automation for small businesses. Manage customers, optimize sales, and increase profits with Keap.

System Features

  • Contacts and Deals. Consolidates all customer data and their history in one place for efficient work.
  • Sales Automation. Simplifies the process from lead generation to deal closing, increasing conversion.
  • Effective Marketing. Personalize communication and launch campaigns that deliver results.
  • Analytics for Growth. Track metrics, analyze performance, and make decisions for business development.

Working Modules

  • CRM for Dropshipping
  • Automate Your Business
  • Keap: CRM + Marketing
  • Growth for Entrepreneurs
  • Effective Business Tool
Keap (ex-Infusionsoft)
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14

SuiteCRM

SuiteCRM: a powerful Open-source CRM with limitless customization capabilities. Ideal for dropshipping, it allows you to adapt to your unique business processes, automate sales and customer management. Completely free and scalable.

System Features

  • SuiteCRM's flexibility. Customize to your unique business needs.
  • Open source. Complete freedom and control over your data.
  • Sales growth. Effectively manage orders and customers.
  • Cost savings. A free tool for optimizing operations.

Working Modules

  • CRM for dropshipping
  • SuiteCRM: flexible CRM
  • Scale your dropshipping business
  • SuiteCRM: expand capabilities
  • Dropshipping automation
SuiteCRM
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15

Pipedrive

Pipedrive: CRM for dropshipping, focused on visualization and efficient deal closing. Easily manage your sales, track every stage of a deal, and increase conversion with an intuitive pipeline.

System Features

  • Sales visualization. See every stage of the deal and predict success.
  • Lead management. Organize and track all potential clients.
  • Activity tracking. Analyze the effectiveness of communications and actions.
  • Task automation. Save time by eliminating routine and optimizing processes.

Working Modules

  • CRM for dropshipping
  • Visual pipeline
  • Deal conversion
  • Pipedrive CRM
  • Sales growth
Pipedrive
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16

amoCRM

amoCRM - A CRM for dropshipping with a messenger focus. Create effective chat funnels, automate bot communication, and conduct omnichannel dialogues. Increase sales and customer loyalty!

System Features

  • Chat funnels. Automate customer communication and sales through messengers.
  • Omnichannel. Communicate with customers in their preferred channels.
  • Smart bots. Automate routine requests, free up managers.
  • Analytics. Track the effectiveness of communications and sales.

Working Modules

  • Dropshipping CRM
  • amoCRM: chat funnels
  • Sales bots
  • Omnichannel dialogues
  • Sales increase
amoCRM
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17

Less Annoying CRM

Less Annoying CRM: Super-simple tool for dropshipping. Manage clients, deals, and orders without hassle. Perfect for small businesses that value efficiency and simplicity.

System Features

  • Data centralization. Keep all customer and order information in one place, simplifying your work.
  • Sales improvement. Easily track leads and increase the effectiveness of your deals.
  • Ease of use. Intuitive interface that doesn't require long training.
  • Convenient management. Organize all your business processes effectively and effortlessly.

Working Modules

  • CRM for dropshipping
  • Simple CRM for dropshipping
  • Less Annoying CRM - simple
  • CRM for small businesses
  • Easy start for dropshipping
Less Annoying CRM
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Detailed Review

Comparative Analysis

# Business Tool Business Segment Key Functions Test Access Cost from
1LP-CRMProduct business, e-commerce, servicesCustomer management, sales optimization, efficiencyFree version up to 50 orders per monthfrom $9/month
2Bitrix24Dropshipping businesses, small businesses, medium businessesCRM, contact center, projectsFree planfrom $61/mo (5 users)
3ApptivoSMB, dropshipping, salesCRM, sales, dropshippingFree trialfrom $15/mo per user (annual payment) or $20/mo monthly
4SalesDriveDropshipping, marketplaces, eCommerceMarketplace integration, sales automation, order management14-day trialfrom 349 UAH/month
5HubSpot CRMДропшипінг, малий бізнес, стартапиКонтакти, угоди, кампаніїБезкоштовний планвід $20/міс за користувача
6CopperDropshipping, small business, entrepreneursCRM, Gmail, dropshipping14-day trialstarting from $29/mo per user
7NutshellB2B teams, dropshippingCRM, email marketing, automation14-day trialfrom $16/mo per user
8Freshworks CRM (Freshsales)Dropshipping, online sales, small businessTelephony, email marketing, AIFree planfrom $9/mo per user
9Zoho CRMSmall business, medium business, startupsAutomation, scaling, customersFree plan (up to 3 users)from $20/mo per user
10Binotel SmartCRMDropshipping, eCommerce, marketing360° customer, analytics, integration-from UAH 399/month per employee
11KeepinCRMdropshipping businesses, beginner entrepreneursClients, tasks, deals, inventory, finances7-day trialfrom 290 UAH/user/month
12Creatio (Sales)dropshipping, small business, medium businessSales automation, customer management, low-codeFree trial accessprice on request
13Keap (ex-Infusionsoft)small business, dropshipping, CRMCRM, automation, dropshippingTrial (Free)from $159/mo
14SuiteCRMDropshipping, small business, medium businessCustomization, automation, free of chargeOpen Source (free)from $0/mo (self-hosted)
15PipedriveDropshippers, small businessesVisualization, deals, conversion14-day trialfrom $14.90/month per user
16amoCRMDropshipping, online business, small businessChat funnels, bots, omnichannel14-day trialfrom $15/mo per user
17Less Annoying CRMdropshipping, small business, beginnersClients, deals, orders30-day trial$19/mo per user
Common Questions

Common Questions

Yes, for effective dropshipping, it's key to optimizing sales and the customer base.
It automates communication, tracks orders, and improves the customer experience.
Increased efficiency, better process control, and increased customer loyalty.
There are, but paid versions usually offer more features for scaling.
Contact management, purchase history, marketing automation, sales analytics.