Automate Business Processes

Best CRMs: How to Choose a System

Assistant in choosing the best CRM system for your business.

Automate Business Processes

1

LP-CRM

LP-CRM: Modern CRM for product business, e-commerce, and services. Optimize sales, customer experience, and automate processes. The ideal solution for your business growth.

Strengths

  • Easy start. Launch CRM quickly, without unnecessary complications.
  • Sales growth. Increase the effectiveness of working with clients.
  • Customer loyalty. Build strong relationships with your customers.
  • Business analytics. Get valuable information for decision-making.

Our Functions

  • CRM History
  • CRM Evolution
  • CRM Choice
  • LP-CRM: History
  • LP-CRM: Solution
LP-CRM
2

Less Annoying CRM

Less Annoying CRM: Super simple CRM for small businesses. Forget the complexity! Easily manage customers, sales, and communications. The perfect solution when you're just starting to master CRM.

Strengths

  • Ease of use. Our CRM is designed for maximum convenience, without unnecessary features.
  • Intuitive interface. Learn the system in minutes, without long training.
  • Price for small business. Affordable plans that fit your budget.
  • Customer support. Quick help from the Less Annoying CRM team when you need it.

Our Functions

  • CRM History
  • CRM Choice
  • Less Annoying CRM
  • Simple CRM
  • Small Business
Less Annoying CRM
3

Creatio (Sales)

Low-code CRM platform for automating sales and business processes. Create personalized solutions without programming. Ideal for those looking for a flexible and powerful CRM.

Strengths

  • Platform flexibility. Customize to your needs without code.
  • Quick adaptation. Minimal implementation time for business.
  • Scalability. System growth along with your business.
  • Process logic. Optimization of team work and efficiency.

Our Functions

  • CRM selection
  • CRM evolution
  • Creatio - low code
  • Process automation
  • Creatio Sales
Creatio (Sales)
4

Copper

Copper: A CRM for Google Workspace that integrates with Gmail. Choose it when customer efficiency is important. Ideal for those who value simplicity and the power of Google.

Strengths

  • Integration with Gmail. Conveniently manage contacts and deals directly from your email.
  • Task automation. Free up time for business development, and trust Copper with routine tasks.
  • Data centralization. All customer information in one place for quick access.
  • Sales analytics. Make informed decisions based on performance data.

Our Functions

  • CRM History
  • CRM: Key Stages
  • Copper: CRM for Google Workspace
  • Gmail integration with Copper
  • Choosing a CRM: Evolution
Copper
5

Bitrix24

Bitrix24: a comprehensive solution for your business. CRM, contact center, and project management tools in a single space. Optimize sales, improve communication, and manage tasks effectively.

Strengths

  • All-in-one. Integrates sales, contact center, and projects in one unified space.
  • User-friendly interface. Easy to learn and use for your team.
  • Scalability. The system grows with your business.
  • Customization flexibility. Adapt the tool to your unique needs.

Our Functions

  • CRM History
  • Selection Criteria
  • Bitrix24: Capabilities
  • CRM for Business
  • Bitrix24 Features
Bitrix24
6

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) is a powerful CRM with built-in telephony, email, and AI assistant, simplifying customer interactions. Ideal for those seeking integrated solutions for effective sales and marketing.

Strengths

  • One platform. All sales tools in one place, simplifying work.
  • Built-in telephony. Contacts, calls, and notes in one window.
  • Intelligent assistant. AI optimizes your sales and efficiency.
  • Email marketing. Communicate with customers effectively.

Our Functions

  • CRM History
  • First CRM systems
  • CRM Choice
  • Freshworks CRM
  • AI in CRM
Freshworks CRM (Freshsales)
7

NetHunt CRM

NetHunt CRM: Your sales assistant right from Gmail! Manage leads, optimize funnels, and automate processes without leaving your inbox. Ideal for businesses that value time and efficiency.

Strengths

  • Gmail integration. Manage leads and sales directly from your email, without switching between windows.
  • Visual funnel. Visually track the customer's journey from the first contact to the deal.
  • Routine automation. Set up repetitive actions to save time and focus on growth.
  • Easy access. CRM is always at hand, right where you work every day - in your email.

Our Functions

  • CRM History
  • NetHunt: CRM in Gmail
  • Lead Management
  • Sales Automation
  • Sales Funnels
NetHunt CRM
8

KeyCRM

KeyCRM - Ukrainian CRM for businesses that value efficiency. Consolidate orders from all channels, optimize communications, control inventory, and get in-depth analytics. Simple, convenient, effective.

Strengths

  • Unified workspace. All orders and communications in one place, simplifying work.
  • Inventory management. Control inventory and optimize logistics.
  • Detailed analytics. Make informed decisions based on data.
  • Ukrainian development. Native language support and adaptation to the local market.

Our Functions

  • CRM: selection criteria
  • CRM history
  • KeyCRM: advantages
  • KeyCRM: Ukrainian development
  • KeyCRM: functionality
KeyCRM
9

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales: A game-changing, powerful CRM for sales. Deep integration with the entire 365 ecosystem and intelligent Copilot assistance boost team efficiency, simplify workflows, and provide deeper customer insights.

Strengths

  • 365 Integration. Seamlessly combines with other Microsoft products for a unified workspace.
  • AI Assistant Copilot. Automates routine tasks, provides insights for more effective sales.
  • Deep Analytics. Gain valuable insights into customers and market trends.
  • Scalability. The system grows with your business, adapting to new challenges.

Our Functions

  • CRM Choice: History
  • Microsoft Dynamics 365 Sales
  • 365 Integration
  • AI Copilot
  • CRM Choice: Modernity
Microsoft Dynamics 365 Sales
10

SugarCRM

SugarCRM: A flexible CRM with an open architecture, ideal for B2B sales. Powerful, scalable, and affordable, it will help optimize your business processes and ensure sales growth. The open architecture provides extensive customization and integration capabilities.

Strengths

  • Open Source. Ability to adapt to unique business needs.
  • Scalability. Grow with your company.
  • Integrations. Seamless connection with other systems.
  • B2B Focus. Specialized tools for managing complex sales.

Our Functions

  • Choosing a CRM: History
  • SugarCRM: Open Source
  • CRM for B2B
  • Flexible CRM
  • SugarCRM: History
SugarCRM
11

SalesDrive

SalesDrive - CRM for online stores that simplifies business management. Integration with marketplaces, delivery, payments, and warehouse. Choose SalesDrive for effective online sales scaling.

Strengths

  • Marketplace Integrations. Easily consolidate all your sales from Rozetka, Prom.ua, and other platforms into a single interface.
  • Payments and Delivery. Automate customer payments and logistics processes to save time.
  • Inventory Management. Monitor stock levels, avoid shortages and overstock, optimize inventory.
  • Advanced Features. A comprehensive solution for managing your online store: from leads to shipment.

Our Functions

  • How to choose a CRM
  • CRM History
  • SalesDrive CRM
  • CRM for E-commerce
  • SalesDrive Integrations
SalesDrive
12

Capsule CRM

Capsule CRM: Easy and intuitive CRM for small businesses. Organize contacts, track deals, and manage projects without unnecessary complexity. Ideal for those looking for simple solutions!

Strengths

  • Ease of use. A clear interface that allows you to quickly master all functions.
  • Contact management. Effectively track all customer interactions.
  • Deal tracking. Keep the sales process under full control.
  • Project management. Organize work on tasks and achieve goals.

Our Functions

  • CRM Choice
  • CRM History
  • Capsule CRM
  • CRM Simplicity
  • Project Management
Capsule CRM
13

Zoho CRM

Zoho CRM: a cloud-based solution for comprehensive sales, marketing, and service management. Automate processes, increase efficiency, and reach new heights in business. The ideal choice for modern companies striving for optimization.

Strengths

  • Customer Management. Centralized access to all customer information and interaction history.
  • Scalability. The system grows with your business, adapting to your needs.
  • Integration. Easily combines with other tools for comprehensive management.
  • Sales Analytics. Gain deep insights into the effectiveness of your commercial strategies.

Our Functions

  • CRM History
  • Zoho CRM: Solution
  • Sales Automation
  • Zoho Marketing
  • Zoho Service
Zoho CRM
14

Insightly

Insightly: Powerful CRM for SMBs, integrating project management and integrations. Choose wisely! Learn when CRM emerged.

Strengths

  • Project Management. Efficiently manage all stages of task work and track progress.
  • Flexible Customization. Adapt the CRM to your business's unique needs.
  • Integrations. Connect Insightly with other favorite applications for maximum productivity.
  • SMB Support. Designed for small and medium businesses, it solves their key challenges.

Our Functions

  • CRM Selection: Getting Started
  • Insightly: CRM for SMBs
  • Projects and Integrations
  • CRM: When to Choose?
  • Insightly: Convenient and Effective
Insightly
15

OneBox OS

OneBox OS: a universal CRM/ERP for business. Manage processes, telephony, inventory, and document flow in a single system. Choose OneBox for efficient growth!

Strengths

  • Unified space. All business processes, telephony, inventory, and documents in one place.
  • Flexibility. Adapts to your unique needs.
  • Scalability. Grows with your business.
  • Transparency. Full control over all operations and finances.

Our Functions

  • CRM choice: history
  • CRM systems: evolution
  • OneBox: CRM/ERP
  • OneBox: all-in-one
  • OneBox: business management
OneBox OS
16

monday sales CRM

monday sales CRM: A flexible CRM built on monday.com, designed for sales team effectiveness. Organize your work, manage clients, and optimize deals. The ideal solution for growing businesses striving for success.

Strengths

  • Full customization. Adapt the CRM to your business's unique needs.
  • Integration with others. Easily connect with your other tools.
  • Data visualization. Get a clear picture of sales and metrics.
  • Data centralization. All client and deal information in one place.

Our Functions

  • CRM History
  • monday sales CRM
  • Flexible solutions
  • For sales teams
  • monday.com
monday sales CRM
17

Binotel SmartCRM

Binotel SmartCRM: the comprehensive customer management solution! 360° card, deep analytics, convenient task planning, and seamless integration with Binotel PBX. Ideal for any business looking to optimize sales and service.

Strengths

  • 360° customer card. Full interaction history with each client in one place.
  • Powerful analytics. Make data-driven decisions, monitor performance.
  • Flexible task system. Organize team work and track progress.
  • PBX integration. Combine calls and CRM for full communication control.

Our Functions

  • CRM Choice
  • CRM History
  • Binotel CRM
  • 360° customer card
  • Analytics
Binotel SmartCRM
18

Agile CRM

Agile CRM: The all-in-one business solution. Integrates sales, marketing, and service in an intuitive interface. Simplifies customer relationship management, automates processes, and boosts team efficiency. Choose Agile CRM for your business growth.

Strengths

  • Channel Integration. Integrates sales, marketing, and service for a holistic customer view.
  • Unified Interface. Manage all aspects of customer interactions in one place.
  • Automation. Reduces routine tasks, allowing focus on business development.
  • Improved Communication. Ensures seamless collaboration between sales, marketing, and support teams.

Our Functions

  • CRM History
  • CRM Selection
  • Agile CRM
  • Integration
  • Business Management
Agile CRM
19

Odoo CRM

Odoo CRM - a powerful module at the heart of the Odoo ERP ecosystem. Allows effective customer relationship management, sales, marketing, and service automation. Integrates with other business processes, ensuring comprehensive company management. Ideal for businesses seeking a comprehensive CRM system.

Strengths

  • Integration with ERP. A unified space for all business processes, from sales to accounting.
  • Scalability. The system grows with your business, adding necessary modules.
  • Flexibility. Adapt the CRM to your company's unique needs.
  • Full control. Manage customer relationships effectively and centrally.

Our Functions

  • Choosing CRM: history
  • CRM: key features
  • Odoo CRM: benefits
  • Odoo CRM: integration
  • Odoo CRM: ERP system
Odoo CRM
20

CPAshka

CPAshka: a CRM system designed for dropshipping. Automate order management, track profits, and analyze dropshipper performance. Optimize your business with CPAshka!

Strengths

  • Sales automation. Simplifies customer interaction, reduces routine.
  • Real-time reporting. Get up-to-date operational data for better decisions.
  • Accurate calculation. Monitor dropshippers' profits and expenses.
  • Full control. Track all stages of cooperation with suppliers and buyers.

Our Functions

  • CRM history
  • How to choose a CRM
  • CPAshka CRM
  • Dropshipping CRM
  • Automatic calculation
CPAshka

Systems in Comparison

# CRM System For Business Owners What the System Does Trial Period Price starts from
1LP-CRMProduct business, e-commerce, servicesSales management, client base, automationFree version for up to 50 orders per monthfrom $9/month
2Less Annoying CRMSmall business, startups, freelancersSimplicity, customers, sales30 Day Trial$19/mo per user
3Creatio (Sales)Small and medium businesses, sales departments, corporationsLow-code CRM, sales automation, business process personalizationFree trial accessprice on request
4CopperSmall business, sales teams, serviceCRM, Gmail, Google Workspace14-day trialfrom $29/mo per user
5Bitrix24Small and medium businessesCRM, contact center, projectsFree Planfrom $61/mo (5 users)
6Freshworks CRM (Freshsales)Small and medium businesses, sales departmentsTelephony, Email, AIFree planfrom $9/month per user
7NetHunt CRMBusiness, Sales, GmailLead management, funnel optimization, process automation14-day trialfrom $24/mo per user
8KeyCRMSmall, medium businessChannel integration, optimization, analytics14-day trialfrom $19/mo
9Microsoft Dynamics 365 SalesCommercial companies, distributors, manufacturersSales Management, 365 Integration, Copilot30-Day Trialfrom $65/month per user
10SugarCRMB2B sales, retail, servicesFlexibility, Customization, ScalabilityFree Trialfrom $49/month per user
11SalesDriveOnline Stores, MarketplacesIntegration, Management, Scaling14-Day Trialfrom 349 UAH/month
12Capsule CRMSmall business, startups, freelancersContacts, deals, projectsFree Planfrom $18/month per user
13Zoho CRMSmall, medium, large businessSales, marketing, serviceFree plan (up to 3 users)from $20/month per user
14Insightlysmall, medium businessProject Management, Integrations, SMB14-Day Trialfrom $29/mo per user
15OneBox OSSmall, medium businesses, distribution companiesProcess management, telephony, document flowPart of the applications are freefrom $1.99/mo (per 1000 records)
16monday sales CRMGrowing businesses, sales teamsFlexibility, efficiency, scalabilityFree plan (up to 2 users)from $12/month per user (min. 3 seats)
17Binotel SmartCRMSales, service, small and medium businesses360° card, analytics, integration-from 399 UAH/month per employee
18Agile CRMSmall, medium businesses, startupsSales, marketing, serviceFree Plan (up to 10 users)from $8.99/mo per user
19Odoo CRMSmall, medium, large businessAutomation, integration, managementOne App Free (CRM free of charge)from €24.90/month per user
20CPAshkaDropshippers, online storesAutomation, profit, analyticsFree for the first 100 leadsfrom $5/month

Help Center

Customer relationship management systems began to actively develop in the 1990s.
Success depends on the business
How do I know which CRM is right for me?
What is most important when choosing a CRM?
Are there free CRMs?