Manage Your Business Effectively

CRM Rankings for Online Stores

Best CRMs for Your Online Business: A Comparison

Manage Your Business Effectively

1

LP-CRM

LP-CRM: Your reliable assistant for product business, e-commerce and services. Optimize sales, manage clients and orders online. Ideal for online stores!

Strengths

  • Increased sales. Increases conversion through personalized offers and customer tracking.
  • Effective accounting. Full control over orders, products, and customer interactions.
  • Convenient management. Organizes team work and customer communication in a unified environment.
  • Analytics for growth. Allows informed decisions based on customer and sales data.

Capabilities

  • CRM for e-commerce
  • Convenient for goods
  • LP-CRM: business solution
  • Sales optimization
  • Customer management
LP-CRM
2

Capsule CRM

Capsule CRM: easy CRM for your online store! Effectively manage contacts, deals, and projects. Organize sales, improve customer communication, and optimize workflows. Try Capsule CRM to grow your business!

Strengths

  • Contact management. Keep all customer information in one place.
  • Deal tracking. Control every stage of the sale from the first contact to a successful deal.
  • Project organization. Effectively plan and execute work tasks.
  • Simple interface. Intuitive system for easy start and efficient work.

Capabilities

  • Easy CRM for business
  • Simple CRM for startups
  • CRM for small companies
  • CRM for customer management
  • CRM for teamwork
Capsule CRM
3

Pipedrive

Pipedrive: CRM, designed to grow your e-commerce sales! Visual pipelines will help you track deals, and a focus on conversion will help you close more deals. Optimize your team's work and increase profits.

Strengths

  • Deal conversion. Increase sales by focusing on what truly brings results.
  • Visual pipeline. Easily manage all sales stages, seeing the big picture.
  • Sales analytics. Get valuable insights for decision-making and optimization.
  • Contact management. Centralize all customer information for effective interaction.

Capabilities

  • CRM for e-commerce
  • Sales increase
  • Visual pipeline
  • Easy management
  • Pipedrive leader
Pipedrive
4

Agile CRM

Agile CRM: Your online store on one platform! Efficiently manage sales, marketing, and customer service. A single interface for all tasks. Grow with Agile CRM!

Strengths

  • Unified platform. Unite sales, marketing, and service in a user-friendly interface.
  • Sales growth. Increase your team's efficiency and boost profits.
  • Improved service. Ensure flawless customer service and increase their loyalty.
  • Automation. Optimize routine tasks to dedicate more time to business development.

Capabilities

  • CRM for e-commerce
  • Single interface
  • Sales, marketing, service
  • Agile CRM
  • Convenient management
Agile CRM
5

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - це комплексна CRM та маркетинг-автоматизація, розроблена для підприємців. Допомагає спростити управління клієнтами, покращити продажі та автоматизувати маркетингові кампанії, ідеально підходить для інтернет-магазинів.

Strengths

  • Збільшення продажів. Автоматизація маркетингу допоможе залучити нових клієнтів та повертати старих.
  • Зростання ефективності. Оптимізуйте робочі процеси вашого бізнесу та економте час.
  • Покращення комунікації. Тримайте зв'язок з клієнтами на новому рівні, надаючи персоналізований сервіс.
  • Керування клієнтами. Систематизуйте дані про клієнтів та покращуйте їх залучення.

Capabilities

  • CRM для e-commerce
  • Автоматизація продажів
  • Маркетинг для бізнесу
  • Keap: CRM+маркетинг
  • Підприємцям: Keap
Keap (ex-Infusionsoft)
6

HubSpot CRM

HubSpot CRM: Free CRM core with powerful marketing, sales, and support tools in a single platform. Ideal for online stores aiming for effective customer relationship management and growth.

Strengths

  • Free to start. Start effectively managing customers and sales without costs.
  • Unified platform. Integrates marketing, sales, and support for complete control.
  • Sales growth. Optimize team performance and increase profits.
  • Customer management. Store and analyze data on each customer for better service.

Capabilities

  • CRM for e-commerce
  • Sales automation
  • In-platform marketing
  • Customer support
  • Free CRM core
HubSpot CRM
7

Apptivo

Apptivo: a powerful suite of business applications with a CRM core for small and medium businesses. Ideal for online stores, optimizing sales, customer base, and task management. Grow effectively with Apptivo!

Strengths

  • Customer Management. Effectively manage your customer database, order history, and communications.
  • Sales Growth. Track leads, optimize your funnel, and increase conversion rates.
  • Task Automation. Customize business processes to save time and resources.
  • All-in-One Solution. A comprehensive set of tools for all aspects of your business.

Capabilities

  • CRM for e-commerce
  • Apptivo CRM
  • Manage SMB sales
  • Full-featured business pack
  • Simple business solutions
Apptivo
8

CPAshka

CPAshka: A CRM system designed for dropshipping. Automate dropshipper tracking, optimize sales, and manage orders easily. The ideal solution for your online store.

Strengths

  • Dropshipper control. Automatically track the performance of your dropshippers.
  • Sales analytics. Gain valuable insights to optimize your business.
  • Cost reduction. Streamline operations and reduce operational costs.
  • Business scaling. Effectively manage dropshipping growth with CPAshka.

Capabilities

  • CRM for e-commerce
  • Sales automation
  • Dropshipping solution
  • CPAshka - your success
  • Easy management
CPAshka
9

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales: a powerful CRM for online stores. Deep integration with the entire 365 ecosystem and Copilot intelligence automate sales, optimize customer engagement, and increase your business efficiency.

Strengths

  • Deep integration. Seamless interaction with other 365 products, optimization of all business processes.
  • Copilot intelligence. AI assistant for task automation, analytics, and responses.
  • Maximize sales. Improving sales department efficiency, better customer understanding.
  • Business scaling. Solution flexibility for your company's growth and adaptation to changes.

Capabilities

  • CRM for e-commerce
  • Deep 365 integration
  • Copilot for sales
  • Microsoft Dynamics 365
  • Business solution
Microsoft Dynamics 365 Sales
10

Odoo CRM

Odoo CRM: a powerful CRM module in Odoo's integrated ERP system. Optimize sales, manage customers, and automate processes for your online store. Maximum efficiency and comprehensive business management.

Strengths

  • All in one. Manage sales, customers, and operations in a single system.
  • Ease of integration. Expand capabilities by connecting other Odoo modules.
  • Automation. Optimize routine tasks, increasing efficiency.
  • Scalability. The solution grows with your business.

Capabilities

  • CRM for e-commerce
  • Odoo: ERP+CRM
  • Convenient CRM for online
  • Odoo sales automation
  • All in one: Odoo CRM
Odoo CRM
11

OneBox OS

OneBox OS is a universal CRM/ERP platform that integrates processes, telephony, inventory, and document management. Optimize your online store's operations, manage all aspects of your business from one place, and increase sales efficiency.

Strengths

  • Unified space. Unite sales, inventory, communication, and documents.
  • Work optimization. Automate routine tasks, focus on customers.
  • All-in-one. Manage all aspects of your business from a single platform.
  • Business growth. Efficient management to increase sales and profit.

Capabilities

  • CRM for e-commerce
  • Automated sales
  • Inventory management
  • Unified platform
  • ERP for business
OneBox OS

Functionality Comparison

# Online Platform Main Focus Key CRM Functions Free Trial Period Cost from
1LP-CRMProduct business, e-commerce, servicesSales optimization, customer management, order automationFree version for up to 50 orders per monthfrom $9/month
2Capsule CRMOnline stores, small businesses, startupsContacts, deals, projectsFree planfrom $18/month per user
3PipedriveOnline stores, sales teams, small businessesVisual pipelines, focus on conversion, team optimization14-day trialfrom $14.90/mo per user
4Agile CRMBusiness owners, marketers, sales representativesSales, marketing, serviceFree plan (up to 10 users)from $8.99/mo per user
5Keap (ex-Infusionsoft)Підприємці, малий бізнес, інтернет-магазиниCRM, автоматизація, продажіТест (безкоштовно)від $159/міс
6HubSpot CRMonline stores, small businesses, startupsCustomers, marketing, salesFree planfrom $20/mo per user
7ApptivoOnline stores, small business, medium businessCRM, sales, task managementTest for freefrom $15/month per user (annual payment) or $20/month monthly
8CPAshkaDropshippers, online stores, entrepreneursAutomation, optimization, managementFree for the first 100 leadsfrom $5/month
9Microsoft Dynamics 365 SalesOnline stores, small and medium-sized businessesSales automation, customer management, intelligent features30-day trialfrom $65/mo per user
10Odoo CRMeCommerce, small, medium businessCustomer management, sales automation, integration with online storeOne App Free (CRM for free)from €24.90/month per user
11OneBox OSOnline stores, small and medium businessesIntegration, automation, managementSome applications are freefrom $1.99/mo (per 1000 records)

Useful Information

Process automation, improved customer service, sales analytics
Evaluate features, price, integrations, user reviews
Yes, it will help optimize work and increase sales
Improve communication, personalize offers, speed up service
Looker, Salesforce, HubSpot, Zoho are market leaders in complexity